Sr. Technology Engineer – Operations & Observability (SolarWinds, Datadog)

Key Responsibilities

• Architect, build, and deploy cloud-native applications within Azure and AWS environments using cloud-native services and a developer-first approach
• Leverage Generative AI tools including GitHub Copilot, ChatGPT, and Claude to accelerate script development, automate resiliency workflows, and maintain high-quality technical documentation
• Optimize observability platforms such as Datadog, Dynatrace, and SolarWinds to enhance signal quality, reduce alert fatigue, and ensure actionable event routing
• Own the full application lifecycle from initial code design and CI/CD pipeline automation through production support and iterative feature enhancement
• Build and manage automation and scripts using PowerShell, Python, or Bash within a GitHub-based Dev workflow
• Support hybrid environments spanning on-prem and Azure infrastructure including Azure Monitor and Log Analytics integrations
• Assist with event management workflows to ensure alerts are actionable and correctly routed across operations teams
• Collaborate with platform owners, operations, monitoring, and security teams to strengthen platform health and incident response capabilities
• Contribute to runbooks, documentation, and operational improvements through incremental, high-impact wins
• Participate in knowledge transfer activities related to platform transitions and support on-call or escalation rotations as needed

Mandatory Skills

• 5+ years of experience in software development or systems engineering with a developer-first approach to building and supporting scalable applications in public cloud environments
• Proficiency in integrating Generative AI tools such as GitHub Copilot, ChatGPT, or Claude into the development lifecycle
• Strong scripting proficiency in PowerShell, Python, Bash, or similar languages
• Experience with Microsoft Azure and AWS cloud platforms including Azure Monitor and Log Analytics
• Hands-on experience with observability and monitoring platforms — SolarWinds, Datadog, Dynatrace, or similar
• Modern GitHub Dev workflow experience — branches, pull requests, code reviews, and CI/CD pipeline management
• Solid understanding of incident and event management practices including alert triage, escalation, and ops collaboration
• Strong communication and collaboration skills across cross-functional teams including operations, security, and platform owners
• Familiarity with Agile or SAFe delivery models

Nice-to-Have Skills

• Working knowledge of SIEM platforms such as Azure Sentinel or CRIBL
• Experience with log ingestion, troubleshooting, and security telemetry support
• Familiarity with change management practices in enterprise IT environments
• Exposure to Azure Active Directory and hybrid cloud environments
• On-call or escalation rotation experience