Sr. Technician

Duties And Responsibilities

• Follow safety guidelines and act in a safe manner.
• Demonstrate and support the company's Pledge of Conduct.
• Help ensure that every station has the optimum signage.
• Keep all stations working to reduce customer calls.
• Maintain a professional appearance (clean uniform and vehicle).
• Keep a positive attitude when interacting with customers.
• Lead initiatives to ensure that all assigned refill stations are maintained per inspection standards.
• Ensure that all forms of charts and checklists are maintained and updated as required per maintenance level.
• Repair water only and water-ice refill stations as needed.
• Function as the subject matter expert in resolving high-level technical issues with water only and water-ice refill stations.
• Provide technical guidance, training, feedback and follow up to market employees.
• Exemplify technical leadership within the market.
• Multi-task when responding to high-level technical issues.
• May assist management with task priorities for an assigned group of co-workers.
• Identify training opportunities to ensure Company standards are met.
• Partner with management to develop action plans addressing learning and/or performance opportunities in the field.
• Keep vehicle stocked with necessary inventory parts per company standards.
• Properly maintain and care for company vehicle, inventory, and equipment.
• Drive responsibly and always drive defensively when operating a company vehicle.
• Other duties as assigned.

Qualifications, Knowledge, Skills And Abilities

• Team player with a positive attitude.
• Motivation to work independently.
• Attention to detail and task completion.
• Use and maintenance of hand tools.
• Capable of working required schedule.
• Clean motor vehicle record and current valid driver license.
• Ability to clearly communicate technical information.
• Basic mathematical skills.
• Electrical, maintenance, repair, or similar experience preferred.
• Bilingual English/Spanish preferred.

Physical Requirements

• Ability to lift 50 pounds.
• Capable of climbing ladders, stooping, walking, standing, and bending.
• Ability to work safely in limited space inside water/water-ice units.
• Ability to work in a variety of weather conditions.
• Ability to safely operate a motor vehicle.
• Ability to work overtime including some weekend or evening work.

Education, Experience And Certificates

• High school diploma or equivalent.
• Electrical, maintenance, repair, or similar education or equivalent experience preferred.