Sr. Technical Solutions Architect, Microsoft (Public Sector)

The role

You will help organizations modernize how work gets done by designing secure, AI-enabled, and employee-centric Microsoft solutions.

As a trusted advisor, you will help customers align people, process, data, and technology while representing Softchoice as a leader in modern workplace and AI innovation.

Customer Strategy & Advisory

• Lead outcome-focused conversations that align Microsoft technology with business strategy.
• Develop AI, collaboration, security, and employee experience roadmaps grounded in customer priorities.
• Lead customers through AI readiness, Copilot adoption, governance, and organizational change, including executive alignment and end-user enablement strategies.
• Bridge executive vision with IT execution across hybrid and cloud-first environments.

Solution Architecture & Delivery

• Architect end-to-end Microsoft 365 solutions including Copilot, Teams, SharePoint, Exchange, and OneDrive.
• Design Copilot and agent-based solutions using Microsoft Copilot Studio and Power Platform.
• Define consulting and implementation scope through Statements of Work (SOWs).
• Partner with delivery teams to ensure secure, scalable, and outcome-aligned implementations.

AI, Automation & Governance

• Design and govern Microsoft 365 Copilot and declarative agent solutions.
• Architect automation using Power Automate, Power Apps, and Power BI.
• Establish AI governance models and adoption measurement.
• Lead customer-facing Copilot Studio demonstrations.

Security, Identity & Compliance

• Architect Zero Trust solutions using Microsoft Entra ID, Governance, and External ID.
• Design integrated security architectures using Microsoft Defender XDR.
• Architect data protection, insider risk, and compliance controls using Microsoft Purview.
• Align security strategy with modern work and AI usage scenarios.

Employee Experience & Collaboration

• Deliver and evolve employee experience solutions.
• Enable Teams-centric collaboration.

Leadership & Enablement

• Enable sales and delivery teams on Microsoft modern workplace and AI solutions.
• Lead through influence, collaboration, and technical credibility.
• Contribute to internal IP, best practices, and go-to-market strategies.

Qualifications

• Experience & Expertise: 5+ years architecting, selling, or delivering Microsoft solutions; deep expertise in Microsoft 365, Copilot, and Security; strong technical writing, stakeholder management, and advisory skills.
• Core Technologies: Microsoft 365 (Teams, SharePoint, Exchange, OneDrive); Microsoft 365 Copilot & Copilot Studio; Microsoft Entra (ID, Governance, External ID); Microsoft Defender XDR and Microsoft Purview; Power Platform (Power Automate, Power Apps, Power BI).
• Additional Requirements: Understanding of project management principles and their application to Statement of Work (SOWs); Microsoft certifications (e.g., M365, Security, or Power Platform); strong technical writing and communication skills; excellent collaboration and stakeholder management abilities; self-starter with strong leadership skills; experience supporting enterprise Copilot pilots or large-scale rollouts; consulting or professional services background; ability to travel up to 15%; ability to travel between the US and Canada.

Benefits

• Health and Wellbeing: Medical, Dental, and Vision Care, Flexible Spending Account, Employee Assistance Program
• Financial Benefits: 401k Plan with Company Matching, Life and Disability Insurance
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year), Holidays, Parental Leave, Volunteer Days, Bereavement Leave
• Additional Perks: Employee Discount Program