Sr. Technical Solutions Architect, Microsoft (Public Sector)

The role

You will help organizations modernize how work gets done by designing secure, AI-enabled, and employee-centric Microsoft solutions. In this role, you will guide customers through their transformation to an AI-powered workplace by leveraging Microsoft 365 Copilot, agent-based automation, and modern security architecture to drive measurable outcomes such as increased productivity, reduced risk, and improved return on Microsoft investments.

As a trusted advisor, you will help customers align people, process, data, and technology while representing Softchoice as a leader in modern workplace and AI innovation.

Customer Strategy & Advisory

• Lead outcome-focused conversations that align Microsoft technology with business strategy.
• Develop AI, collaboration, security, and employee experience roadmaps grounded in customer priorities.
• Lead customers through AI readiness, Copilot adoption, governance, and organizational change, including executive alignment and end-user enablement strategies.
• Bridge executive vision with IT execution across hybrid and cloud-first environments.

Solution Architecture & Delivery

• Architect end-to-end Microsoft 365 solutions including Copilot, Teams, SharePoint, Exchange, and OneDrive.
• Design Copilot and agent-based solutions using Microsoft Copilot Studio and Power Platform.
• Define consulting and implementation scope through Statements of Work (SOWs).
• Partner with delivery teams to ensure secure, scalable, and outcome-aligned implementations.

AI, Automation & Governance

• Design and govern Microsoft 365 Copilot and declarative agent solutions.
• Architect automation using Power Automate, Power Apps, and Power BI.
• Establish AI governance models and adoption measurement.
• Lead customer-facing Copilot Studio demonstrations.

Security, Identity & Compliance

• Architect Zero Trust solutions using Microsoft Entra ID, Governance, and External ID.
• Design integrated security architectures using Microsoft Defender XDR.
• Architect data protection, insider risk, and compliance controls using Microsoft Purview.
• Align security strategy with modern work and AI usage scenarios.

Employee Experience & Collaboration

• Deliver and evolve employee experience solutions.
• Enable Teams-centric collaboration.

Leadership & Enablement

• Enable sales and delivery teams on Microsoft modern workplace and AI solutions.
• Lead through influence, collaboration, and technical credibility.
• Contribute to internal IP, best practices, and go-to-market strategies.

Qualifications

• Experience & Expertise:
• 5+ years architecting, selling, or delivering Microsoft solutions.
• Deep expertise in Microsoft 365, Copilot, and Security.
• Strong technical writing, stakeholder management, and advisory skills.
• Core Technologies:
• Microsoft 365 (Teams, SharePoint, Exchange, OneDrive).
• Microsoft 365 Copilot & Copilot Studio.
• Microsoft Entra (ID, Governance, External ID).
• Microsoft Defender XDR and Microsoft Purview.
• Power Platform (Power Automate, Power Apps, Power BI).
• Additional Requirements:
• Understanding of project management principles and their application to Statement of Work (SOWs)
• Microsoft certifications (e.g., M365, Security, or Power Platform).
• Strong technical writing and communication skills
• Excellent collaboration and stakeholder management abilities
• Self-starter with strong leadership skills
• Experience supporting enterprise Copilot pilots or large-scale rollouts.
• Consulting or professional services background.
• Ability to travel up to 15%
• Ability to travel between the US and Canada.

Benefits

• Health and Wellbeing: Medical, Dental, and Vision Care, Flexible Spending Account, Employee Assistance Program
• Financial Benefits: 401k Plan with Company Matching, Life and Disability Insurance
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year), Holidays, Parental Leave, Volunteer Days, Bereavement Leave
• Additional Perks: Employee Discount Program

Equal Opportunity Employer

We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.