Sr Technical Project Manager

About the role

“We Power the Magic!” That’s our motto at Disney Experiences (DX) Tech & Digital. Our team creates world-class immersive digital experiences for the Company’s premier vacation brands. We deliver experiences to consumers through our Disney’s Parks & Resorts worldwide, Disney Cruise Lines, and Disney Vacation Club. We are responsible for the end-to-end digital and physical Guest experience for all technology & digitally led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business, as well as other initiatives such as Hey, Disney! This is not a remote role; you must be in the local area or open to relocation.

Responsibilities

• Drives execution and delivery of technical projects through full delivery life cycle ensuring project is delivered timely and on-budget.
• Works with engineering teams, including Software Engineers, Product Managers, Architects, and leadership to establish processes across all program areas that will ensure success on strategically prioritized projects and improve efficiency.
• Defines, optimizes, and manages Agile project management ceremonies and processes for large project teams.
• Maintain monthly forecast submissions, including adjustments to resource allocations, vendor payment schedules, and forecasts for partner teams.
• Conduct regular program status meetings with all partners, ensuring needs and requirements are met.
• Build program reports and dashboards for program management, sponsors, and partners.
• Monitors & adjusts program plan to respond to unplanned changes, ensuring program is progressing to meet business goals.
• Act as a primary liaison among multiple teams, including Product Management, Design, Technology, vendors, and other key functional delivery teams.
• Lead project delivery by coordinating cross‑functional dependencies, resolving blockers, and managing RAID to ensure milestones stay on track.
• Escalate key issues and risks to ensure timely resolution and mitigation.
• Ensure proper project closure including lessons learned, transition and hand-off to production operations support, and final financial reporting.
• Own Jira and Confluence administration, governance, and executive reporting, ensuring consistent Agile processes, traceability, and delivery visibility.
• Drive roadmap planning, dependency mapping, and infrastructure migration coordination using Advanced Roadmaps and aligned tracking artifacts.
• Support cross‑functional teams through training, coaching, and program‑level coordination across Scrum teams and vendors.
• Support Jira Cloud migration readiness, including cleanup, process alignment, and adoption support.

Required Qualifications & Skills

• Minimum of 5 years of technical project/program management experience working with technical teams developing enterprise class solutions.
• Bachelor’s degree in Computer Science, Info Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience.
• Understanding of Cloud, APIs, services, database technologies, technologist roles and responsibilities, capabilities & platform dependencies, software development lifecycle, engineering and/or product development.
• Influence and negotiation, communication, professional maturity & organizational savvy, relationship building, dependency mapping.