Sr Technical Program Manager, AWS Invoicing Global Tax & Compliance

About the role

We are seeking a Senior Technical Program Manager to serve as the Single-Threaded Leader for a high-impact, cross-organizational program transforming how AWS delivers tax and invoicing capabilities at global scale. This role owns end-to-end program delivery across 5+ L10 organizations, driving alignment between product, engineering, tax compliance, payments, and go-to-market teams that do not share a common reporting chain. You will operate at the intersection of platform strategy and country-level execution—connecting a multi-year technical vision to quarterly delivery milestones while navigating competing priorities, evolving requirements, and complex regulatory landscapes. This is not a project management role; it is a leadership position accountable for the programmatic coherence of a strategic initiative that spans multiple VP organizations and directly enables AWS's international growth.

Key job responsibilities

• Cross-organizational program leadership: Drive end-to-end delivery of a multi-year platform initiative spanning 5+ L10 organizations across tax, invoicing, payments, marketplace, and commerce platform teams—owning the integrated roadmap, dependency graph, and critical path.
• Dependency and risk management: Proactively identify, escalate, and resolve cross-team dependencies and resource conflicts. Establish structured trade-off frameworks when competing priorities emerge across organizations.
• Launch readiness governance: Own phase-gate criteria, UAT/PVT coordination, and go/no-go decisions for multi-country launches involving regulatory compliance, technical validation, and customer readiness.
• Stakeholder alignment and executive communication: Serve as the single point of accountability for program status across VP-level stakeholders. Author and deliver MPRs, escalation documents, and strategic recommendations to senior leadership.
• Requirements orchestration: Drive timely handoffs of tax, legal, and product requirements across authoring teams and engineering consumers—ensuring specifications are finalized with sufficient lead time for implementation and testing.
• Strategic roadmap ownership: Connect near-term execution to the organization's long-term platform strategy, ensuring tactical decisions reinforce (rather than compromise) the multi-year architectural vision.
• Operational excellence: Establish program mechanisms (cadences, trackers, escalation paths, RACI models) that create clarity and accountability across distributed teams without requiring direct authority.
• Ambiguity navigation: Operate effectively in a space where requirements evolve, regulatory landscapes shift, and customer escalations introduce unplanned scope—making sound judgment calls on sequencing and trade-offs.

Basic Qualifications

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership