Sr. Technical Program Manager, Agentic WorkSpaces

About the role

As part of the AWS Applied AI Solutions organization, we provide business applications leveraging Amazon's unique experience and expertise, used by millions of companies worldwide to manage day-to-day operations. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions that solve enduring business challenges.

The Agentic WorkSpaces organization envisions a world where people, teams, and AI collaborate securely from anywhere to create unprecedented value for every organization. We build lovable products that empower businesses to unlock the full potential of human-AI teamwork, driving smarter decisions, greater creativity, and faster innovation. This vision is realized through the agentic WorkSpace — a secure, managed environment purpose-built for human-AI collaboration at enterprise scale, where people and AI agents work side by side.

The Foundations team builds and operates the core streaming technology enabling users globally to access their cloud desktops and applications — from hospitals, offices, factory floors, and homes. You will drive complex, multi-team programs spanning high-performance remote display protocol, client applications across all major platforms, streaming infrastructure at scale, and an observability platform providing real-time visibility into session health.

Responsibilities

• Own end-to-end program execution for cross-cutting initiatives spanning multiple engineering teams within the Foundations team and adjacent teams in the Agentic WorkSpaces organization. Define milestones, track dependencies, surface risks early, and drive resolution.
• Coordinate delivery across geographically distributed teams (US and Europe), managing timezone-aware communication cadences and ensuring alignment without requiring everyone to be online simultaneously.
• Drive launch readiness for new features and services — from early planning through general availability — including operational readiness reviews, customer validation plans, documentation, and go-to-market coordination.
• Build and maintain program health dashboards providing leadership clear, up-to-date visibility into progress, blockers, and resource needs. Own the weekly program review mechanism for your initiatives.
• Identify and resolve cross-team dependencies and blockers. Work directly with engineering managers, principal and senior engineers, and product managers to make trade-off decisions and escalate when needed.
• Improve program management mechanisms: retrospectives, dependency tracking, planning cadences, and communication templates. Streamline excess process and create predictable paths for delivery.
• Partner with product management to translate strategic priorities into actionable program plans with clear ownership and timelines.

Qualifications

• 5+ years of technical program management working directly with software engineering teams.
• 3+ years of software development experience.
• Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management.
• Experience managing programs across cross-functional teams, building processes, and coordinating release schedules.
• Bachelor's degree in engineering, computer science, or equivalent.

Preferred Qualifications

• Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership.
• Experience in system design.

Benefits

• Comprehensive health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, and optional supplemental life plans).
• Employee Assistance Program (EAP), Mental Health Support, Medical Advice Line.
• Flexible Spending Accounts.
• Adoption and Surrogacy Reimbursement coverage.
• 401(k) matching.
• Paid time off and parental leave.
• Sign-on payments and restricted stock units (RSUs).

Learn more about our benefits at amazon.jobs/en/benefits.

Pay

Base salary range: $148,700.00 - $201,200.00 USD annually (USA, WA, Seattle). Final compensation will be determined based on experience, qualifications, and location.