Sr. Technical Product Owner – SAP Order to Cash & Commerce Cloud – Strategy & Management

Responsibilities

• Define and communicate the end-to-end product vision and technical strategy spanning sales order management, pricing, billing, and customer experience across OTC and Commerce Cloud (S/4 and Digital).
• Guide configuration and solution design decisions that balance SAP standard capabilities with evolving business needs.
• Partner with Finance, Operations, and Compliance to ensure holistic process and data integrity across the value chain.
• Collaborate with technical product owners to prioritize the full technical backlog, including non-functional requirements, platform maintenance, and technical debt.
• Translate business objectives into actionable technical requirements and ensure alignment across cross-functional teams.
• Articulate complex technical concepts in clear business language for leaders and stakeholders.
• Act as a bridge between business product managers and technical delivery teams to define and refine functional and technical specifications.
• Drive high-level decisions related to architecture, infrastructure, and system design feasibility.
• Partner with engineering teams to support custom development that complements standard SAP functionality.
• Mentor and guide product owners and development teams to ensure alignment, collaboration, and delivery quality.
• Champion standardization, continuous improvement, and best practices across the SAP SD and Commerce Cloud landscape.
• Partner with Sales, Operations, and Finance to ensure readiness across data, process, compliance, and change management for all releases.
• Serve as a senior escalation point for complex or systemic production issues, leading root cause analysis and long-term remediation planning.

Qualifications

• Bachelor’s degree in Information Technology or a related field, or equivalent experience.
• 10+ years plus of hands-on experience with SAP Order to Cash, including at least 5 years plus with S/4HANA.
• Deep functional and technical expertise in SD areas such as sales order management, pricing/taxation, contracts, billing, returns, credit/debit processing, delivery scheduling, ATP, intercompany/third-party scenarios, MTO/STO, logistics execution, and EDI/IDoc processing.
• Strong knowledge of SAP SD and Commerce Cloud integrations, ensuring reliable orchestration of order capture, pricing, availability, and customer data across platforms.
• Broad integration experience across EDI, IDocs, and cross-module SAP environments.
• Experience in pharmaceutical distribution, life sciences, or other regulated industries.
• Deep understanding of SAP SD integrations with PTP, FICO, Vistex, and EWM.
• Experience supporting large-scale implementations, migrations, or enterprise transformation programs.
• Prior Big Four consulting experience.