Sr. Technical Product Manager, AI & Analytics

About the Role

The Senior Technical Product Manager, AI & Analytics will lead the product strategy, roadmap, and delivery of AI, automation, analytics, and intelligent workflow capabilities across the pharmacy management and Data & Insights platforms. As part of the Data Strategy & Analytics function, this role will translate customer needs, pharmacy workflows, modernization priorities, and business objectives into scalable product capabilities, clear requirements, prioritized roadmaps, and measurable outcomes. Working across Engineering, Architecture, Data Science, UX, Compliance, Commercial, and Pharmacy Operations, the role will embed actionable insights into pharmacy workflows to improve operational performance, customer experience, and business value. It will also guide the evolution of the Data & Insights Platform into a cloud-native, AI-ready platform delivering governed, scalable data products across EnterpriseRx, CPS, APS, Supplylogix, and future product portfolios. The Senior Technical Product Manager, AI & Analytics will lead the product strategy and roadmap for the Data & Insights Platform, embedding AI and advanced analytics into the pharmacy platform as core capabilities. This role will translate customer and business needs into scalable solutions that support platform modernization, intelligent insights, workflow innovation, and measurable business value.

Responsibilities

• Lead the Data & Insights Platform Product Strategy
  • Define and drive the platform vision, strategy, roadmap, and outcomes aligned with Pharmacy Systems modernization and the Pharmacy Operating System strategy.
  • Evolve the platform into a cloud-native, AI-enabled analytics product that balances scalability, reliability, governance, security, performance, and cost efficiency.
  • Lead product strategy for reporting, analytics, self-service insights, data products, AI-powered experiences, and customer-facing intelligence.
  • Prioritize Snowflake optimization, governed data access, semantic models, auditability, data quality, lineage, and service-level management.
  • Establish unified analytics and data product capabilities across EnterpriseRx, CPS, APS, and Supplylogix to enable governed, cross-domain insights.
  • Partner with customers, pharmacy SMEs, UX, Commercial teams, and Product Owners to identify high-value opportunities and translate them into measurable outcomes.
  • Define product requirements, MVP scope, user stories, acceptance criteria, KPIs, and success measures.
  • Own roadmap and backlog prioritization informed by customer feedback, market analysis, business value, and technical feasibility.
  • Partner with Commercial and Finance teams on packaging, entitlements, adoption, monetization, cost-to-serve, and value realization.
  • Lead design-partner engagements, pilots, product launches, and go-to-market readiness.
• Define the AI Product Vision and Roadmap
  • Develop the AI strategy and roadmap for the Data & Insights Platform and broader Pharmacy Operating System.
  • Identify opportunities to automate workflows, improve decisions, enhance user experiences, and increase operational efficiency.
  • Translate modernization objectives into scalable AI-enabled capabilities that create customer and business value.
  • Ensure AI solutions align with platform principles for scalability, configurability, multi-tenancy, security, governance, and reuse.
  • Establish requirements for explainability, responsible AI, monitoring, user feedback, adoption, and trustworthy outputs.
  • Partner with Product, Engineering, Architecture, and Data Science teams to validate, prioritize, and