Sr. Manager, AI Technical Product Manager

Position Summary

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Primary Duties And Responsibilities

• Own product vision, strategy, roadmap prioritization, backlog management, and end-to-end delivery for multiple Artificial Intelligence initiatives supporting Information Technology Operations, Cybersecurity, and enterprise technology organizations.
• Ensure solutions align with business priorities and deliver measurable outcomes.
• Partner with business, engineering, architecture, security, data, infrastructure, and operations stakeholders to define requirements, align priorities, evaluate opportunities, iterate on prototypes, and deliver scalable Artificial Intelligence solutions that solve complex business challenges.
• Lead Agile delivery processes including backlog prioritization, sprint planning, dependency management, risk mitigation, release planning, and delivery governance to ensure predictable, high-quality execution across multiple concurrent initiatives.
• Define, track, and communicate key performance indicators, financial metrics, delivery milestones, business outcomes, risks, and value realization measures to senior leaders and executive stakeholders.
• Establish clear success criteria and ensure transparency throughout the product lifecycle.
• Drive solution adoption, organizational change management, and continuous improvement efforts while identifying opportunities to scale successful Artificial Intelligence capabilities across CVS Health.
• Influence stakeholders to maximize business value and accelerate enterprise-wide adoption.

Required Qualifications

• 7+ years of experience in Technical Product Management, Product Ownership, Delivery Management, Program Management, or related roles delivering software, Artificial Intelligence, Machine Learning, automation, or technology solutions from concept through production.
• 7+ years of experience leading cross-functional teams and influencing stakeholders across engineering, architecture, security, operations, and business functions within large, matrixed organizations.
• 7+ years of experience delivering large-scale technology initiatives with measurable business outcomes, including operational efficiency improvements, automation gains, risk reduction, cost savings, business process transformation, or user adoption growth.
• 7+ years of experience working with technical platforms and systems, including cloud-based Artificial Intelligence services, Application Programming Interfaces, intelligent system architectures, integrations, data flows, and engineering teams to drive successful product delivery.
• 7+ years of experience operating in Agile and Scrum environments with ownership of product backlogs, prioritization, sprint execution, release planning, and collaboration tools such as Jira and Confluence.

Preferred Qualifications

• Experience supporting Artificial Intelligence, Machine Learning, Generative Artificial Intelligence, agent-based systems, intelligent automation, or related emerging technology initiatives within large, complex organizations.
• Experience delivering Artificial Intelligence or automation solutions from proof of concept through production deployment, adoption, operationalization, and value realization.
• Experience partnering with Information Technology Operations, Cybersecurity, Infrastructure, or Enterprise Technology organizations to deliver large-scale transformation initiatives.
• Experience presenting product strategy, technology roadmaps, business cases, delivery outcomes, and strategic recommendations to senior leaders and executive stakeholders.
• Experience defining key performance indicators, objectives and key results, financial metrics, and value realization frameworks to measure product success and business impact.

Education

Bachelor’s degree from accredited university or equivalent work experience (HS diploma + 4 years relevant experience).

Pay Range

The Typical Pay Range For This Role Is $106,605.00 - $213,210.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.