Sr. Technical Architect / Technical Architect Director - PACE (Products, Auto, Consumer, Or Energy Industry)
Job Category: Customer Success. Applications accepted on an ongoing basis.
About the Role and Team
Salesforce Professional Services delivers world-class product and project offerings to help customers maximize value from the Salesforce platform. The team builds strategic roadmaps and implementations that are easy to maintain and adapt, minimizing technical debt. Thousands of Salesforce experts share 20+ years of best practices with customers and partners.
We are hiring experienced Technical Architects at both the Senior Technical Architect and Technical Architect Director levels to serve as strategic advisors and Salesforce platform experts for our largest, most complex enterprise customers. Level placement will be based on experience.
Responsibilities
- Serve as a trusted, strategic advisor and Salesforce platform expert to C-level stakeholders at high-profile enterprise clients
- Architect multi-cloud technology solutions across application, data, integration, and security domains to meet client needs
- Guide and lead cross-functional teams of architects and developers; for Director-level, direct people management of technical teams
- Facilitate executive workshops, drive program governance, and manage partner/customer negotiations
- Identify and proactively manage risk areas, seeing issues through to resolution
- Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions maintainable
- Guide customers and colleagues in rationalizing and adopting emerging technologies that drive business value
- Lead internal strategic initiatives to grow the consulting practice; contribute to the community's knowledge base and thought leadership
Requirements
- 8+ years of enterprise architecture or consulting experience (10+ years for Director level)
- 4+ years leading Salesforce Core Projects (Director level: 2–5 years of direct people management additionally required)
- Strong application design skills combined with data, integration, and security architecture expertise
- Strong presentation and communication skills — able to present and defend a point of view to varied audiences, including C-level
- Proven ability to analyze, design, and optimize business processes via technology and integration
- Agile methodology fluency and a collaborative, high-integrity leadership style
Preferred Qualifications
- Bachelor's degree in Computer Science, Engineering, or a related quantitative field (or equivalent work experience)
- Salesforce Certified Technical Architect (CTA) credential, or active progress toward it, or multiple Salesforce Architecture certifications
- Strong Enterprise Architecture background
- Experience with AI-powered development tools (e.g., GitHub Copilot, Cursor, Agentforce for Developers)
- Experience leading a technical team or workstream, with a passion for mentoring talent
- Ability to build and maintain relationships with C-level executives and senior technology leaders
- Experience in Consumer Goods Cloud, Retail Execution/Trade Promotion Management, or the Consumer Goods industry is a plus
- Travel may be required depending on client needs
Required Qualities
- TRUST: Integrity, transparency, and reliability
- TEAM PLAYER: Strong collaborator across teams
- COMMUNICATOR: Clear, confident communication that engages and influences C-level stakeholders
Benefits
Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details at salesforcebenefits.com. AI agents accelerate your impact so you can do your best work.
Pay
Typical base salary range: $172,500 – $313,700 annually. In California, New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range is $207,800 – $344,700 per year. The range represents base salary only and does not include company bonus, incentive for sales roles, equity, or benefits. Your recruiter can share the specific salary range for the job location during the hiring process.