Sr Technical Account Advisor (Retail - Logistics Service Provider)

About the role

At Blue Yonder, our success is measured by the value our customers realize from our solutions. As a Sr Technical Account Advisor, you will serve as a trusted technical and operational partner to enterprise SaaS customers, helping them maintain healthy environments, navigate complex issues, and get more value from their Blue Yonder solutions. You will connect customer priorities with teams across Customer Success, Support, Cloud Operations, Product, Consulting, Sales, and Engineering. As Blue Yonder advances its Cognitive Solutions, you will also help customers understand and adopt AI-enabled capabilities that can improve operational efficiency, resiliency, and decision-making.

You will support a portfolio of