Sr. Systems Dev Engineer, Amazon Leo (formerly Project Kuiper)

About the role

The Amazon Leo productivity team is seeking a Sr. Systems Dev Engineer to focus on owning and operating our Jama Connect Requirement Management Platform and TestRail test management platform. This is a hands-on position where your daily activities will range from strategic planning to new system development to supporting the customers that depend on our services. Deliver consistent, well-defined results in an agile systems development workflow.

Key job responsibilities

• Own and operate the TestRail service environment end-to-end, including AWS infrastructure provisioning (EC2, CloudFormation, Load Balancers), application upgrades, patching, and configuration across cloud, on-premise, and hybrid deployment models.
• Define and own SLA/SLO metrics, build comprehensive monitoring, alerting, and observability systems, and lead incident response and root cause analysis (COE reviews) to minimize MTTD/MTTR and drive operational resilience.
• Lead the automation strategy using Infrastructure as Code (IaC), developing reusable tooling and frameworks that reduce manual operational toil and set engineering standards for the team and partner teams.
• Ensure compliance and security for the Jama Connect and TestRail services in AWS GovCloud (EAR, ITAR, CUI), designing and implementing service-level security controls including network segmentation, encryption, and access management.
• Lead capacity planning and forecasting to support Jama Connect and TestRail growth, peak usage, and long-term scalability, partnering with stakeholders to translate business needs into infrastructure solutions.
• Lead architecture and design reviews for the TestRail service and Jama Connect, guiding teams on trade-offs between opportunity, architecture, resources, and sustainability.
• Mentor and develop team members, setting engineering standards and best practices, and participating in cross-team technical reviews to raise the bar across the organization.
• Maintain service architecture documentation, including up-to-date architecture diagrams, topology maps, runbooks, and strategic roadmaps.

About the team

The Amazon Leo productivity team provides enterprise productivity platforms that enable Amazon Leo and supporting organizations to execute on commercial and government programs. The team manages Atlassian (Jira, Confluence, JSM), Jama, TestRail, and SmartsheetGov across AWS cloud-hosted, and SaaS deployment models, supporting IT Application Development and System Development workflows.

Our Mission

Our Mission: To provide and maintain mission-critical business systems that enable Leo teams to execute their missions on robust, secure platforms, delivering streamlined services through standardized, automated operations that support Leo's goal of providing high-speed, low-latency broadband to unserved and underserved communities worldwide.

Basic Qualifications

• Experience leading the design, automation, deployment, and support of large-scale infrastructure
• 5+ years of programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby experience
• 5+ years experience with Linux/Unix
• 5+ years experience with CI/CD pipelines build processes

Preferred Qualifications

• Experience with distributed systems at scale