Sr System Test Engineer - 2263

About the role

KIOXIA America Inc. is seeking a Staff System Test Engineer to join the Customer Technical Support team in Round Rock, Texas. The position reports to the Central Region Customer Support Program Manager. No relocation assistance is provided.

KIOXIA America, Inc. is the U.S.-based subsidiary of KIOXIA Corporation, a leading worldwide supplier of flash memory and solid state drives (SSDs). From the invention of flash memory to today’s breakthrough BiCS FLASH™ 3D flash memory technology, KIOXIA continues to pioneer innovative memory, SSD and software solutions that enrich people's lives and expand society's horizons. The company's innovative BiCS FLASH™ 3D flash memory technology is shaping the future of storage in high-density applications, including advanced smartphones, PCs, SSDs, automotive, and data centers.

Responsibilities

• Work as a lead system test engineer qualifying KIOXIA SSD SAS and NVMe products for OEM customers.
• Create, maintain, and manage test scripts and execute test plans for Tier 1 customer servers and storage platforms.
• Setup and maintain server and storage systems hardware and software applications.
• Develop a deep understanding of customer server and storage hardware, storage architecture, software applications, and operating systems to ensure qualification testing needs are met in the lab.
• Engage with customer and engineering teams to refine and validate qualification test plans, determine hardware, software, and drive quantities required, and work with internal resources to meet requirements and develop schedules that meet customer expectations.
• Troubleshoot hardware or system related issues and perform first-level failure analysis on SSD drives that fail during qualification and drives returned for urgent field issues.
• Perform other lab-related functions supporting products and customers, including planning for new test equipment purchases, maintenance and configuration of existing equipment infrastructure as needed.

Qualifications

• Experience in software or test development with hardware, firmware and storage background is required.
• High understanding of Enterprise server/storage hardware including storage area networks, storage architecture, Linux based operating systems, Windows systems, and storage file systems.
• Knowledge of SSD, NVMe & SAS interfaces, storage architecture, operating systems, and RAID file systems.
• Bash scripting expertise required; Windows Batch scripting desirable.
• Experience with SAS/NVMe protocol analyzers is desirable.
• Experience in IT and network configurations is desirable.
• Excellent organizational and time management skills.
• Ability to effectively prioritize and complete simultaneous issues and tasks in a dynamic environment.
• Excellent verbal and written communication and customer engagement skills.
• Self-directed and motivated to consistently deliver high-quality work.
• Education: B.S. or M.S. in Engineering (Mechanical, Production, Electrical, Electronics or Computer Science) or equivalent of minimum of 7 years of experience in technical industry with enterprise SSD technologies and hardware testing experience.

Benefits

• Investment in you: offering opportunities for career growth and personal development training.
• Open-minded management empowering employees by listening and responding to ideas, issues, and approaches.
• Flexible work-life balance with generous PTO allotment, holiday shutdown, and flexible work options.
• Variety of cultures, perspectives, backgrounds and experiences; opportunity, belonging and respect initiatives to strengthen company culture.
• Excellent medical and non-medical benefits, 401(k) matching, pet insurance.

Pay

The expected salary for this position is $99,560.00 - $165,930.00.