Sr. Staff Technical Program Manager, NPI

About the role

ZT Systems assesses market data to ensure a competitive compensation package is created for all our employees. The typical base salary for this position is expected to be between $116,500 and $155,000 annually. If hired, the final base salary will be determined on an individual basis taking into consideration experience, skills, knowledge, education and/or certifications.

Responsibilities

• Serve as the primary interface between global production sites, customer operations, and engineering teams in support of new product launch.
• Serve as the primary interface for the customer deliverables managed by NPI and resolve any conflicts that arise during the execution.
• Develop and execute launch plans to prepare the production system for new products, platforms, and customers.
• Lead the management of global site enablement for new products by creating a plan for factory readiness and driving conflict resolution to meeting the production timelines.
• Serve as the key interface between the customer and factory teams to drive enablement efforts across all ZT sites.
• Lead comprehensive manufacturing preparation activities, collaborating with manufacturing planning teams to create and implement effective timelines for new products, platforms, or customers.
• Collaborate with cross-functional manufacturing teams to align new product requirements with technical and professional resources.
• Identify gaps in new product launch processes across platforms and customers and drive continuous improvement projects to improve quality and accelerate time to market.
• Evaluate the technical requirements for new product programs and engage with engineering in developing manufacturing preparation plans.
• Engage NPI and manufacturing engineering in developing manufacturing risk assessments such as DFMs, Design for Test (DFT), and PFMEAs.
• Lead the global manufacturing readiness review process to evaluate the technical status of various NPI programs as they are transferred to each global production site.
• Coordinate the engineering & production testing activities which support product development and launch on a variety of parallel products or platforms.
• Drive engineering and management resources to ensure materials, equipment, training, and documentation are in place to support pre-production and production builds.
• Identify key program issues and coordinate technical resources between cross-functional teams in identifying, evaluating, and executing solutions.
• Cook up internal resources from engineering, operations, and manufacturing teams in technical issue resolution and program schedule recovery planning.
• Assess, analyze, consolidate, and communicate risk & status clearly and succinctly to working level and executive audiences.
• Author project status, summary, and issue resolution tracking reports.

Requirements

• Bachelor’s degree in engineering discipline (mechanical, electrical, or industrial preferred) and 8+ years technical program management experience in a manufacturing environment (alternatively a MS degree and 6+ years of experience)
• Experience with manufacturing processes, hardware development processes, and product launch
• Experience with continuous improvement / lean programs
• Knowledge of server hardware fundamentals
• Knowledge of production testing and firmware fundamentals
• Ability to use problem-solving techniques to evaluate and propose solutions
• Experience with Microsoft Office tools (Outlook, Excel, Word, and MS Project)

Qualifications

• Must be able to obtain an export control license or license exception from the Bureau of Industry and Science & U.S. Department of Commerce if required by the position.

Skills

• Technical Program Management
• Manufacturing Processes
• Product Launch
• Continuous Improvement
• Server Hardware Fundamentals
• Production Testing
• Firmware Fundamentals
• Problem Solving
• Microsoft Office Tools

Benefits

• Competitive base salary
• Performance-based annual bonus eligibility
• 401(k) retirement savings plan
• Tuition reimbursement for eligible education programs
• Comprehensive medical, dental, and vision coverage with access to leading providers
• Mental health resources and employee wellness support programs
• Company-paid life and disability insurance
• Paid time off (PTO) and company-paid holidays
• Parental leave and family care support programs
• Structured training programs and on-the-job learning opportunities
• Matching gifts and volunteer programs to support causes you care about