Sr. Specialty Solutions Engineer - Observability

Responsibilities

• Active participation in the AHEAD SSE and service delivery teams
• Be a thought leader for AHEAD clients, responsible for designing, architecting technical solutions
• Support the sales teams during engagements by providing advice and solutions or proposals optimized to meet customer technical and business requirements
• Develop relationships with other Observability SSE team members, leaders, and partners in support of sales objectives
• Strategize and execute technical sales calls
• Complete required pre-sales documentation (configurations, pricing, services, presentations, justifications, etc.) quickly and accurately
• Qualify sales opportunities in terms of customer technical requirements, decision-making process, and funding
• Present and market the design and value of proposed AHEAD solutions and business justification to customers, prospects, and AHEAD management
• Participate in the mentorship of entry-level team members

Qualifications

• Expertise in observability technologies such as Datadog, Dynatrace, Chronosphere, New Relic, Splunk, etc.
• Expertise in Splunk Enterprise, Splunk Cloud, and Splunk Enterprise Security
• Enterprise experience with Cloud Infrastructure, networking and system administration
• Experience in architecture leadership that brings together and integrates solutions across multiple vendors
• Ability to evaluate new technologies and provide internal training
• Ability to understand customer needs, define requirements, and design solutions
• Ability to develop and present architectural recommendations and implementation/assessment services
• Excellent written and verbal communication skills
• Excellent presentation skills
• Extensive experience with Visio and PowerPoint
• Strong technical aptitude
• Provide technical leadership assuring quality, maximizing team output
• Self-motivated
• Cribl and Big Panda experience a plus
• Experience with automation and advanced configuration management tools are a plus