Sr. Specialist Solutions Architect - Communications Development Services, CDS, AWS WWSO ProdApps EUC&Other

About the role

This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.

Responsibilities

• Design and deliver technical workshops that accelerate technology adoption and customer enablement across email, SMS, WhatsApp, and push notification channels
• Create comprehensive best practices documentation and implementation guides for multi-channel communication strategies
• Direct AWS Solutions Architects, Sales, and Partner teams across multiple engagements within each customer to drive targeted outcomes and consistent advice and outcomes
• Develop industry leading customer-facing resources based on projected customer needs and current demand
• Develop and maintain personal relationships with key industry personnel and policy makers

Requirements

• Experience in a customer-facing, sales-aligned role such as consultant, solutions engineer or solutions architect
• Experience implementing cloud services including migrations and modernization projects or similar
• Experience with Amazon SES, AWS End User Messaging, or multi-channel communication platforms
• Experience with email deliverability, SMS messaging, WhatsApp Business API, or push notification services
• A background working in a regulated industry such as financial services, healthcare, and public sector is a plus

Qualifications

• 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
• 3+ years of design, implementation, or consulting in applications and infrastructures experience
• 10+ years of IT development or implementation/consulting in the software or Internet industries experience

Skills

• Experience in a customer-facing, sales-aligned role such as consultant, solutions engineer or solutions architect
• Experience implementing cloud services including migrations and modernization projects or similar
• Experience with Amazon SES, AWS End User Messaging, or multi-channel communication platforms
• Experience with email deliverability, SMS messaging, WhatsApp Business API, or push notification services
• A background working in a regulated industry such as financial services, healthcare, and public sector is a plus

Benefits

• Comprehensive benefits including health insurance, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage, 401(k) matching, paid time off, and parental leave

Pay

• The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Schedule

• Flexible schedule to accommodate global responsibilities