Sr. Specialist IT Business Analysis

About the role

The Senior Specialist, IT Business Analysis, will play a crucial role in bridging the gap between business objectives and technology solutions, analyzing processes, and identifying opportunities for operational improvement within our manufacturing and supply chain operations.

Responsibilities

• Facilitate requirements gathering sessions with business users to define and document current state business processes, pain points with existing processes and map out the desired to-be state.
• Map business requirements to technical requirements to help identify one or more potential solutions enabled by technology.
• Perform tasks such as requirements gathering, process evaluation, data analysis, solution design, project coordination, change management, prioritization, collaboration, and continuous improvement.
• Provide regular and accurate reports to stakeholders as appropriate.

Requirements

• Experience in supply chain management processes.
• Proficiency in data analysis, utilizing tools such as Excel, SQL, other data visualization software.
• Familiarity with manufacturing and Supply Chain related software, ERP systems, and process automation tools.
• Excellent communication skills to facilitate and elicit requirements with effective collaboration between technical and non-technical stakeholders.
• Supply chain experience, knowledge of supplier networks, logistics, procurement and global supply chain to identify bottlenecks and provide solutions.
• Problem-solving aptitude with the ability to dissect complex issues and propose practical solutions.
• Project management skills to coordinate and execute process improvement initiatives.

Qualifications

• Proven experience (6 - 8 years) as a Business Analyst, preferably within a manufacturing sector.
• Experience in manufacturing and production processes, equipment and technologies.
• Project management experience would be considered an asset.
• University degree in one of the following: Computer Science, Business Administration, Commerce.

Skills

• Detail-oriented, analytical mindset, and a passion for driving operational efficiency.
• Ability to support IT projects.
• Defines, documents and carries out small / medium projects ($200K, 6 months), actively participating in all phases.
• Effectively manages projects with 5 to 10 team members.
• Experienced in managing project deliverables of at least 1 third party vendor.
• Ability to effectively work within a team environment and or independently.
• Understanding of finance, supply chain and manufacturing terms and concepts.
• Organized and able to meet deadlines.