Sr Specialist-Communications

About the role

This position will be domiciled at a FedEx Freight location in Memphis, TN. You will be required to work at a FedEx Freight location several times per week. Position Overview: Develop and implement internal and/or external communications strategies that increase brand awareness among multiple audiences as well as employee engagement.

Responsibilities

• Compose, adapt, and share multiple internal and external-facing narratives; influence executive tone of voice in written and oral communications across internal and external channels
• Present communications plans, execute strategies and tactics and report performance results to senior level leadership and other departments
• Research and identify communications opportunities and determine appropriate strategies and solutions
• Consult with subject matter experts (SMEs) across the company to identify key messages and align communications plans with various initiatives
• Proofread, edit and ensure communications are approved at all levels prior to execution
• Identify and track communications success metrics and program performance measures to evaluate program effectiveness and to integrate into future initiatives
• Provide support for issues in crisis communications; respond to media inquiries
• Assist with developing public relations strategy and planning, and provide strategic communications counsel
• Comply with all applicable laws/regulations, as well as company policies/procedures
• Perform other duties as required

Qualifications

• Bachelor’s Degree or equivalent work experience in Communications, Public Relations, Marketing, Journalism, English or related field plus three (3) years’ agency/in‑house public relations or communications experience; experience in a corporate environment preferred
• Communications planning and communications project management experience
• Relationship management experience with external agencies, vendors, clients or business partners preferred
• Depending on internal or external communications focus, other knowledge, skills and experience may be required

Skills

• Excellent organizational, creative and human relations skills
• Proven communicator with excellent written and verbal communication skills
• Comprehensive knowledge of Microsoft
• Working knowledge of intranet and major social media platforms (e.g., Facebook, Twitter, Instagram, etc.) preferred
• Ability to maintain a high degree of confidentiality and discretion
• Ability to work independently and as a team member

Schedule

• Must be able to travel occasionally
• Hours may vary due to operational need