Sr. Special Hazards Technician
Position Summary
The Senior Special Hazards Technician at Marmic Fire and Safety is responsible for the advanced installation, maintenance, and servicing of special hazards fire protection systems. This role involves working on complex fire suppression systems designed to protect critical and high-risk areas, including commercial kitchens, data centers, and industrial environments. The Senior Technician will lead technical projects, mentor junior technicians, and ensure that all systems meet safety standards and regulatory requirements.
Core Responsibilities
Installation and Maintenance: Perform the installation, testing, and maintenance of special hazards fire suppression systems, including clean agent systems, foam systems, and kitchen fire suppression systems. Diagnose and repair complex system issues, ensuring that all work is completed to the highest standards of safety and quality.
Technical Expertise and Problem Solving: Provide expert-level technical support for troubleshooting and resolving issues with special hazards systems. Utilize advanced diagnostic tools and techniques to identify and address system malfunctions or inefficiencies.
Project Leadership: Lead and oversee installation and service projects for special hazards systems, coordinating with other technicians, contractors, and clients to ensure successful project completion. Manage project timelines, resources, and budgets, ensuring that projects are delivered on time and within scope.
Training and Mentoring: Train and mentor junior technicians and new hires on the installation, maintenance, and troubleshooting of special hazards systems. Share knowledge and best practices to enhance the team’s technical skills and performance.
Compliance and Safety: Ensure all systems and installations comply with relevant codes, regulations, and industry standards, including NFPA (National Fire Protection Association) guidelines. Conduct regular inspections and audits to verify compliance and address any safety or operational issues.
Client Interaction: Serve as a primary point of contact for clients regarding technical questions, service requests, and system concerns. Communicate effectively with clients to provide updates, address issues, and ensure high levels of customer satisfaction. Document all service and installation activities, including work performed, parts used, and system status.
Documentation and Reporting: Prepare and submit reports on service activities, project progress, and technical issues to management.
Continuous Improvement: Stay current with industry advancements and emerging technologies related to special hazards fire protection systems. Identify opportunities for process improvements and implement best practices to enhance service efficiency and effectiveness.
Minimum Qualifications
Associate’s degree in Fire Protection Technology, Engineering, or a related field.
Minimum of 5 years of experience in the installation, maintenance, and servicing of special hazards fire protection systems.
Extensive knowledge of special hazards systems, including clean agents, foam systems, and kitchen suppression systems.
Proven ability to troubleshoot and resolve complex technical issues, with strong problem-solving skills.
Excellent communication and interpersonal skills, with the ability to lead projects and interact effectively with clients.
Preferred Qualifications
Bachelor’s degree preferred.
Relevant industry certifications (e.g., NICET certification in fire protection, clean agent systems) are advantageous.
Experience in leading technical teams and managing service projects within the fire protection or safety equipment industry.
Benefits & Perks
Weekly paychecks.
Employee Ownership Program.
Pay progression based on performance and NICET certification advancement.
Company-paid training programs and on-the-job training.
Potential for a sign-on bonus.
Tele-health services if healthcare coverage is elected.
401K plan with up to a 4% company match.
Medical, Dental and Vision Insurance effective the first of the month following your start date.
Accrual of up to 13 days of Paid Time Off (PTO) in your first year.
7 Paid Holidays annually.
Company vehicle with maintenance care and fuel card, excluding Helper roles.
Company cell phone and IT tools.
Uniform and boot allowance.
All necessary tools and equipment to perform your job.
About the Role
We work hard to protect clients, customers, and teammates from fire hazards by installing, maintaining, and inspecting fire suppression systems. Our fire suppression systems ensure uninterrupted operations in businesses you likely visit, and our technicians take pride in their communities, prioritizing safety for all. If you share this passion and commitment, let's talk about how you can join us in our mission and build your future with us!
Company Overview
Since 1951, Marmic has focused on one mission: protecting the communities we serve. What began as a small, family-run fire protection business has grown into a trusted national partner for complete fire and life safety services. With 1,300+ team members and more than 50,000 customers, we deliver local, personal support backed by the strength and resources of a national organization. As we’ve expanded—bringing more than 30 businesses into the Marmic family in just the past few years—we’ve built a culture where skilled technicians and industry experts can thrive, share their knowledge, and create lasting careers. We take pride in our work because it matters. Every team member is also an owner of the company, sharing in the success they help create. That sense of ownership drives our culture of teamwork, accountability, and pride in craftsmanship. It also means our people are building a stronger financial future for themselves and their families. Today, Marmic is one of the largest providers of comprehensive fire and life safety services in the country. Our teams install, inspect, and repair critical systems in industrial and corporate facilities, hospitals, schools, retail environments, and more—protecting lives and property every step of the way.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.