Sr Sourcing Lead- Banking Operations & Services

About the role

Citizens has recently transformed the sourcing experience to the business. In this role as a Senior Sourcing Lead for Banking Services & Operations, you will leverage key spend data, forward-looking market intelligence, and a fully integrated source-to-pay process to serve as a strategic partner with business line executives. This position enables shorter cycle times, increased market intelligence, higher-level strategic discussions, and greater savings opportunities. The Senior Sourcing Lead will report to the Category Team Manager in Strategic Sourcing within Procurement and drive cost savings initiatives for assigned commodities while considering the total cost of ownership across the Bank.

The successful candidate will partner with business owners to identify market and economic trend opportunities, execute strategies to improve value from third-party relationships, and align with business lines to positively impact their goals while optimizing value for the overall organization.

Responsibilities

• Achieve cost savings and improve quality and service levels by identifying opportunities and sourcing strategies for strategic/complex negotiations.
• Oversee all spend activity for assigned commodity and determine proper action plans for purchases that meet Procurement involvement thresholds.
• Lead cross-functional teams to execute sourcing initiatives, including competitive bidding processes and contract negotiations.
• Negotiate and redline contracts for all types of corporate transactions using an Agile contracting framework.
• Provide Category Procurement subject matter expertise for associated business functions.
• Work with functional and business groups as a trusted advisor to determine desired product/service specifications and projected demand when recommending action plans.
• Maintain close relationships with the industry supply base and experts to develop innovative solutions to complex problems.
• Proactively identify improvement opportunities for assigned category areas and recommend key actions.
• Utilize analytical thinking and tools to identify new benefits generation and prioritize projects to ensure demonstrated impact to the business.

Requirements

• 4+ years of progressive experience in contract negotiation, vendor management, and strategic sourcing.
• Demonstrated experience leading complex negotiations and enterprise-wide sourcing initiatives.
• Strong commercial acumen and financial modeling capability.
• Advanced analytical skills with the ability to translate data into actionable insights.
• Experience working cross-functionally and driving consensus across stakeholders.
• Structured, organized, and methodical planning skills.
• Executive-level communication and presentation skills.

Preferred Qualifications

• Experience in financial services or other regulated industries.
• Knowledge of third-party risk management frameworks and regulatory environments.
• Experience managing large, complex spend portfolios.
• MBA or professional certification (CPSM, CIPS, or similar).

Core Competencies

• Strategic thinking and long-term planning
• Negotiation and influencing skills
• Financial and analytical rigor
• Risk-aware decision making
• Stakeholder management and executive presence
• Change leadership in matrixed environments

Schedule

40 hours per week, Monday – Friday.

Pay

The salary range for this position is $123,000–$161,000 per year, plus an opportunity to earn additional incentive earnings (if applicable). Actual pay is based on various factors including, but not limited to, the budget, work location, and relevant skills and experience.

Benefits

• Competitive pay
• Comprehensive medical, dental, and vision coverage
• Retirement benefits
• Maternity/paternity leave
• Flexible work arrangements
• Education reimbursement
• Wellness programs
• Paid time off policy exceeding mandatory local and state requirements in the United States

For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.