Sr. Solutions Engineer, Strategic
About the role
This role supports business sales by applying technical expertise to design and present wireless communication solutions that address customer needs. It involves consulting with customers to understand their business challenges and developing tailored solutions using wireless network technologies and devices. The role requires maintaining expert knowledge of wireless products, network coverage, and value-added solutions to effectively support sales activities.
Responsibilities
- Engage directly with customers to understand requirements and present tailored wireless communication solutions
- Conduct wireless network coverage analysis and review findings with customers to support solution design
- Afford customers with processing requests related to in-building wireless coverage improvements
- Identify business opportunities and recommend appropriate wireless solutions to meet customer needs
- Maintain expert knowledge of wireless devices, network technologies, and value-added solutions to support sales efforts
- Also responsible for other duties/projects as assigned by business management as needed
Requirements
- Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience
- Acceptable areas of study include Computer Science, Software Engineering, Information Management or equivalent experience in field
- 7–10 years of experience in solutions engineering, sales engineering, technical consulting, solution architecture, or a related customer-facing technical role supporting enterprise or strategic accounts
- Experience designing, presenting, and supporting wireless, mobility, telecommunications, or network solutions
Qualifications
- Communication
- Customer Needs Identification
- Product Knowledge
- Project Management
- Solution Architecture
- Solutions Design
- Technical Demonstrations
- Technical Presentations
- Technical Support
- Wireless Networks
Skills and Abilities
- Communication
- Customer Needs Identification
- Product Knowledge
- Project Management
- Solution Architecture
- Solutions Design
- Technical Demonstrations
- Technical Presentations
- Technical Support
- Wireless Networks
Benefits
At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!