Sr. Solutions Engineer

About the role

We are seeking a Senior Solution Consultant – Maintenance & Reliability with deep, hands-on experience in plant-based industrial operations and a strong command of maintenance and reliability best practices. This role is ideal for a professional who understands how maintenance organizations operate in the real world and can translate that understanding into clear, outcome-driven solution strategies.

Responsibilities

• Partner with Sales to support complex enterprise sales cycles across industrial markets (chemicals, oil & gas, mining, power, discrete manufacturing).
• Translate maintenance and reliability challenges into quantified business impact, including downtime reduction, labor efficiency, backlog reduction, and asset availability.
• Contribute to ROI models, business cases, and value narratives aligned to customer priorities.
• Serve as a Maintenance & Reliability Subject Matter Expert.
• Bring practical expertise across preventive, predictive, and reactive maintenance strategies.
• Discuss maintenance execution topics such as work order lifecycle efficiency, planning and scheduling effectiveness, backlog management, and repeat work.
• Provide informed guidance on maintenance KPIs and performance improvement opportunities.
• Assess current-state maintenance processes and define future-state workflows aligned with best practices.
• Align solution design to operational objectives rather than product features.
• Collaborate with internal teams to ensure proposed solutions are scalable and realistic for plant environments.
• Lead high-impact demonstrations and workshops.
• Conduct discovery sessions, solution design workshops, and tailored demonstrations for technical and executive audiences.
• Customize demos to reflect real plant scenarios and maintenance use cases.
• Address technical and operational questions with credibility and clarity.
• Collaborate across the Go-To-Market team.
• Act as a strategic partner to Account Executives throughout the sales cycle.
• Support opportunity qualification, deal strategy, and customer engagement planning.
• Provide feedback to Product and Services teams based on customer needs and field insights.

Qualifications

• 8–12+ years of experience in maintenance engineering, reliability engineering, plant operations, or industrial solution engineering with deep domain exposure.
• Strong, practical understanding of plant maintenance execution and reliability programs.
• Experience in process industries such as chemicals, oil & gas, mining, or power generation.
• Demonstrated knowledge of maintenance KPIs, including: MTBF, MTTR, planned vs. unplanned work, maintenance backlog and schedule compliance, wrench time and labor productivity, asset availability and OEE (where applicable).
• Experience working with or alongside EAM / CMMS platforms (e.g., SAP PM/EAM, IBM Maximo).
• Ability to communicate effectively with senior operational and executive stakeholders.

Benefits

• A positive, open, and highly-innovative environment and team.
• Competitive Compensation Package
• Full benefits (health, 401(k) with company match, etc.)
• Entrepreneurial spirit with unlimited opportunity to grow
• Opportunity to work with leading global brands on exciting and impactful projects