Sr Solutions Architect (Req# 1357)

As a focused technical lead and sales engineer for ePlus targeted product and service solutions, you will support the ePlus regional sales team to drive revenue creation and capture within the customer account portfolio. Work with master architects, engineers, and consultants to understand client needs and craft sustainable IT roadmaps.

Responsibilities

• Provide technical expertise to sales teams and customers on designated solution focus area
• Establish credibility and trusted advisor status with ePlus’ sales team and customers
• Conduct customer-facing presentations on ePlus’ core competencies and technical solution offerings for assigned accounts and focus areas
• Assist sales team with overall account planning as it relates to technical aspects of hardware, software, and services opportunity qualification and development
• Complete and author technical sections for RFP/RFI/RFQ responses
• Identify and capture customer business and technical requirements during the sales cycle and determine ePlus’ recommended solution
• Develop and finalize solution architecture/design and detailed line-item configurations and/or bill-of-materials (BOMs)
• Develop and finalize solution proposal and/or presentation of recommended solutions
• Lead technical scoping/reviews with sales team and customers for Statement of Work (SOW) generation, planning and designing solutions for complex multi-vendor solutions (e.g., Cisco/Sourcefire, Lancope, Palo Alto, McAfee, Splunk, Imperva, Check Point, FireEye, Gigamon)
• Function as a subject matter expert (SME) for customer technical staff regarding proposed solution and its design, configuration, implementation, and testing specifics
• Serve as technical liaison and ePlus ambassador with field OEM channel sales and technical teams
• Mentor associate account managers on overall opportunity management and technical solution sets
• Conduct knowledge transfers with solution architect colleagues and service delivery team regarding solution and OEM product updates, lessons learned, etc.
• Assist sales team in addressing customer satisfaction issues surrounding technical aspects or approach of a recommended solution
• Develop get-well plans as appropriate
• Identify product or services candidates for potential development or investment
• Maintain OEM certification(s) as requested and approved by management
• Proactively highlight and suggest areas for improvement in regional procedures, structure, reporting, etc.
• Propose ideas and solutions to improve functional areas
• Ensure appropriate coverage for in-process and new solution sales cycle opportunities while out of office
• Participate in weekly pre-sales engineering conference calls
• Review current pipeline and forecast potential revenue, win probability, and estimated date of completion weekly
• Complete administrative tasks (expenses, time reporting, pipeline) in a timely fashion
• Conduct ePlus-branded lunch and learns with customers and identify sales opportunities as requested by management

Requirements

• College degree or applicable work experience
• Two or more years of experience in designing or implementing complex network or systems/storage solutions
• Three or more years of experience in providing pre-sales engineering support
• Network engineering or systems/storage engineering experience, preferably with one or more of: Cisco, HP, NetApp, VMware, Symantec, Microsoft
• Certifications in applicable technology preferred
• Excellent oral, written, and presentation skills
• Strong attention to detail

Pay

The initial base salary range for this position is expected to be between $120,000 and $170,000 annually. The final base salary offered will be determined by multiple factors, including job-related knowledge, depth of experience, skills, certifications, and geographic location. Compensation may also include commissions and discretionary bonuses.

Benefits

• Full range of medical benefits
• 401(k) eligibility
• Employee stock purchase program
• Various paid time off benefits, such as vacation, sick time, and personal leave