Sr. Solution Architect, Integrations (MANTL)

Alkami is the digital sales and service platform provider for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing—each solution can stand alone, but together they deliver more—to help institutions onboard, engage, and grow relationships. As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action. Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). We’re building a culture where each Alkamist can perform to their highest potential, and we’re always on the lookout for the best and brightest minds. If you’re ready to experience the power of alchemy - transforming the ordinary into the extraordinary - come join one of the fastest growing SaaS companies in the U.S. As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title. Follow us on Glassdoor and LinkedIn! Partner with internal resources to ensure on-time delivery of committed integrations, maintaining best practices, and leading customers to adopt MANTL solutions online and in-branch post initial implementation. You will become the internal expert on data in/out of MANTL, and own the technical relationships with a number of external integration partners that provide service to our mutual customers. Collaborate with cross-functional leadership to define and iterate on industry-leading best practices, while developing the playbooks that govern technical integration implementation and ongoing support. You will work closely with the Service Delivery, Product, Engineering, and Account Management teams to build out processes that streamline the client onboarding experience while ensuring a smooth transition during and after launching on MANTL. You Will Translate business requirements into scalable system configurations aligned with best practicesConfigure and deploy backend settings for financial institutions using JSON and PostmanDesign sustainable solutions that balance customer requests with platform guidelines and long-term stabilityProvide client-facing support when deep functional or technical expertise is requiredConfigure and validate third-party integrationsCollaborate with Product and Engineering to submit detailed enhancement requests and well-documented bug reportsMaintain clear documentation of configuration decisions, constraints, and customer-specific setupsManage multiple concurrent implementations while maintaining strong attention to detail and qualityAssist teammates in troubleshooting and resolving basic to moderate configuration issuesLead review sessions with other team members to apply learnings to existing best practices What Success Looks Like In the first 6–12 months, a successful Sr Solution Architect, MANTL Integrations will: Independently configure and validate integrations with minimal oversightBuild increasing functional expertise across the MANTL ecosystem and how the main integrations workDeliver clean, well-documented solutions that minimize rework and post-launch issuesIdentify potential risks early and partner with other teams to mitigate themDemonstrate strong judgment in balancing customer requests with best practicesContribute thoughtful feedback to Product and Engineering that improves scalabilityDevelop a reputation internally as a reliable and detail-oriented technical partner About You You have a passion for building reliable, scalable, right-sized, and well-documented systems and services for supporting MANTL's products, as well as an interest in exploring new technologiesYou thrive in dealing with ambiguity: you embrace and drive change, shift gears comfortably, can decide and act in an ever-changing environmentYou are detail-oriented and enjoy building structured, well-designed system configurationsYou think systemically and understand how configuration decisions impact downstream workflowsYou take pride in doing things correctly and sustainably You are comfortable working behind the scenes while collaborating closely with client-facing and technical teammatesYou communicate clearly in writing, especially when documenting technical decisionsYou are organized and able to manage multiple priorities in a fast-paced environmentYou are curious about how systems work and motivated to deepen your understanding of functional nuances across different banking cores over time We’re Looking For Ability to quickly learn new technology and become a subject matter expert10+ years leading enterprise SaaS implementations in a highly technical environmentExpert-level understanding of a variety of approaches to data integration with external systemsProficiency working with APIs and backend configuration tools (REST APIs, SQL, JSON)Ability to translate business requirements into technical system configurationsStrong written documentation skillsAbility to manage multiple concurrent projects effectivelyExperience partnering cross-functionally with Product, Engineering, Implementation, and Support teamsAbility to service as an escalation point for the team when issues arise Preferred Qualifications Experience configuring or integrating with core banking systems or other regulated financial systemsExperience with SAML, OIDC, TypeScript, Python, and developing AgentsExperience testing new features or participating in pre-GA validationFamiliarity with JIRA or similar ticketing systems The salary range for this position is: $96,000 - $120,000 Cool Things to Know Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more. Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment. Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding. Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington. The Important Stuff Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.