Sr. Solution Architect

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/Big Data, Hyperscale, HPC, and IoT/Embedded customers worldwide. We are the #5 fastest-growing company among the Silicon Valley Top 50 technology firms.

About the role

Supermicro is looking for a Sr. Solution Architect to grow and expand the business opportunities of in-house storage solutions from a technical perspective. Your goal is to engage, develop, and expand our customer portfolio in storage system solutions. In this role, you will represent Supermicro at major trade shows and conferences to network and meet with clients, developing opportunity pipelines. You will also participate in product and solution design, ensuring new products incorporate customer expectations and requirements to increase business opportunities. This role is based at our headquarters in San Jose, CA.

Responsibilities

• Lead sales, FAE, and product teams to design and engineer storage solution proposals to influence and win enterprise customers.
• Lead engineering, service, and technical support organizations to resolve all customer issues, ensuring operational excellence in post-sales system and technology deployments.
• Design and define next-generation storage server system architecture and work with product managers to manage product development cycles and customer delivery.
• Partner closely with sales and marketing teams to ensure the product roadmap is competitive in the market.
• Work closely with the internal engineering team to ensure clients' expectations and requirements are incorporated into new platforms.
• Ensure customer overall satisfaction; collaborate with internal engineering teams to resolve clients' issues or concerns in a timely manner.
• Write technical white papers related to prototypes as well as final resulting products.
• Work with marketing to publish products and white papers in tech magazines and promote the final storage system.
• Review SMCI storage systems and create 3 new storage systems per quarter based on available market trends.

Requirements

• Bachelor’s or Master’s degree in Electrical, Mechanical, or Computer Engineering or equivalent experience; MBA is highly preferable.
• At least 8 years of experience in business development or promoting storage solutions, or server/computer hardware product solutions.
• Prior experience working with tier 1 and/or tier 2 OEMs, with broad experience across product management, product marketing, sales, and business development roles.
• Solid communication skills, both verbal and written.
• Excellent relationship management, negotiation, and marketing skills.
• Strong executive presence with a track record of winning mid to large clients/business.

Pay

$126,000 - $149,000 per year