Sr. Solution Architect - Datacenter Software Solutions (27483)

Job Summary

Supermicro is seeking a Senior Solution Architect - Enterprise to lead the delivery of enterprise-level solutions for our Systems Management Software. The ideal candidate should have a deep understanding of customer environments, strong technical expertise, and excellent communication skills.

Essential Duties and Responsibilities

• Build strong credibility with customers and ensure a positive, productive experience with Supermicro solutions
• Develop and maintain reference materials such as user documentation, troubleshooting guides, scripts, and runbooks
• Improve internal processes to enhance efficiency for both customers and internal product teams
• Collaborate with product, production, sales, and field technical teams to advocate for customer needs
• Partner with internal development teams to drive product and process improvements based on customer feedback

Qualifications

• Minimum Qualifications:
• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field
• At least 8 years of experience in Server Management technologies in Data Centers, solution architect, product management, software development, Field support teams or related role
• Experience working with Day1 and Day2 server management operations, Redfish RESTful APIs, Enterprise networking topologies, playbooks, Enterprise security infrastructure like LDAP/AD
• Experience in architecting end-to-end solutions systems management framework for private cloud-based offerings
• Preferred Qualifications:
• Experience working in customer-facing technical roles on software products
• Strong understanding of consumer environments and troubleshooting methodologies

Salary Range

The salary range for this position is $150,000 - $175,000, with additional benefits including a comprehensive benefits package and potential for bonuses and equity awards.

EEO Statement

Supermicro is an Equal Opportunity Employer and values diversity in its workforce. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.