Sr. Software Engineering Manager, Firehouse Subs

What You'll Do

• Design, develop, and deliver robust technical solutions for critical guest-facing and franchisee-facing digital features.
• Lead architecture and system design decisions, creating clear and actionable Architecture Decision Records (ADRs).
• Contribute meaningful production code across React, Node.js, and TypeScript-based systems.
• Improve performance and scalability of services handling high transaction volumes.
• Raise the bar on engineering processes, CI/CD pipelines, automation, and developer experience.
• Elevate overall code quality through rigorous design and code reviews, mentorship, and engineering best practices.
• Lead development of new features from concept through deployment, ensuring reliability and maintainability.
• Implement strong observability and incident triage methodologies using tools such as Datadog or similar platforms.
• Collaborate with cross-functional teams to translate business requirements into scalable technical solutions.
• Drive modernization of legacy systems toward cloud-native and distributed architectures.
• Implement strong observability and incident triage methodologies using tools such as Datadog or similar platforms.
• Champion testing practices including unit, integration, and end-to-end testing.
• Mentor engineers and foster a culture of continuous improvement, accountability, and technical excellence.

What You'll Need To Succeed

• 6+ years of professional software engineering experience, including leading complex technical initiatives.
• Strong proficiency in JavaScript/TypeScript, React, and Node.js.
• Experience with GraphQL (Apollo Federation preferred).
• Cloud expertise, preferably AWS (Lambda, API Gateway, DynamoDB) and Infrastructure as Code (Terraform preferred).
• Experience designing and operating distributed, high-traffic systems.
• Strong understanding of relational and non-relational database systems.
• Experience with CI/CD tools (CircleCI, Jenkins, GitHub Actions) and automation pipelines.
• Familiarity with observability tools (Datadog, New Relic, CloudWatch).
• Strong understanding of testing methodologies (TDD/BDD).
• Proven mentorship and leadership capabilities.
• Excellent communication skills with the ability to articulate technical trade-offs to non-technical stakeholders.
• Experience in QSR, retail, or consumer-facing digital businesses preferred.
• Bachelor’s degree in Computer Science or related field, or equivalent industry experience.