Sr Software Engineer-(CIAM/Typescript) Austin, Dallas or San Antonio, TX

About the role

As a Senior Software Engineer on the Customer Identity Access Management team you'll deliver complex code solutions. You'll support the build and deployment pipeline and when necessary, diagnose / solve production support or on-call issues. You'll contribute to overall system design, architecture, security, scalability, reliability, application performance and provide end-to-end support.

Key Responsibilities & Essential Functions

• Works on technology projects / tasks with limited or no guidance
• Writes production-ready code and tests that meet acceptance criteria, are easily testable, documented, easily understood by other developers, and account for edge cases, security, and errors
• Creating, configuring, and supporting build and deployment pipelines
• Leads others in coding / configuration / maintaining / testing / debugging existing or new systems; delivers quality features and bug fixes that align with our development process
• Capable of leading team on effective production support or on-call, debugging, and troubleshooting highly complex issues within team services
• Able to identify a path to resolution for most issues for team services
• Demonstrates ownership of team services and influences the team. Starts to learn how to influence across teams
• Fosters growth environment through mentorship and open collaboration with peers
• Recommends and drives changes to processes and tools at the team level aligned with the organization and company goals
• Reviews epics critically and ensures dependencies are identified, they're appropriately broken down and prioritized, and well understood by the team and stakeholders
• Drives priority setting and urgency in alignment with organizational strategy
• Anticipates and communicates blockers, delays, and cost ballooning for their work before they require escalation
• Ensures expectations within their team are clarified between all parties involved
• Leads team ceremonies and larger team efforts
• Drives improvements within assigned team
• Expert knowledge in their area of focus and mentors others
• Fosters a culture of documentation and knowledge sharing within their team and with their team's business stakeholders
• Leads root cause analysis and establishing action items for the RCA
• Learns to work with other teams to resolve issues involving dependent services
• Identifies and communicates cross-team dependencies
• Ensures system monitoring for team services is effective and adheres to best practices

Qualifications & Key Requirements

Work Experience:

• 5+ years of professional experience in software development
• Experience with Typescript, Node.js, and Next.js
• Experience with Cloud Computing-AWS
• Experience as a backend engineer & familiar with front-end
• Experience with identity and access management (IAM) solutions or identity-adjacent technologies
• Strong understanding of authentication and authorization principles
• Experience building and supporting login, registration/sign-up, and account management experiences
• Knowledge of application security best practices and secure user authentication flows
• Experience with anti-fraud, risk mitigation, and account protection capabilities
• Hands-on experience implementing and integrating OpenID Connect (OIDC) and modern identity protocols

Knowledge/Skills/Abilities:

• Proficient in multiple programming languages, technologies, and frameworks
• Advanced knowledge in system and data architecture, data modeling, and design and capable of architecting and designing at the application or service level using well-accepted design patterns
• Able to review platform designs for strength of engineering solutions, namely performance, sustainability, and iterative development potential
• Comprehensive knowledge of Computer Science fundamentals: data structures, algorithms, design patterns, system architecture and design patterns
• Advanced understanding of development methodologies and processes
• For Backend Software Engineer, proficient knowledge of relevant technologies (e.g., React, Node, PHP, MySQL, reactive programming, Java, Python)
• For Backend Software Engineer, understanding of systems architecture technologies (e.g., Android, iOS, Linux, Amazon Web Services, Docker)
• For Android, familiarity with build and release procedures, tools (e.g., Kotlin, Kotlin Flow, Compose, Coroutines, GraphQL)
• For Android, proficient at analyzing memory and performance issues using profiling tools
• For iOS, proficient with build and release procedures, tools (e.g., Swift, Xcode, SwiftUI, Combine, Swift Concurrency, GraphQL)
• Proficient at analyzing memory and performance issues using profiling tools
• For Engineer in Test, proficient knowledge of relevant technologies (e.g., Playwright, XCTest, Espresso, Saucelabs, Locust, JUnit)
• High degree of personal accountability to self and team for continued growth
• Leverages Agile metrics to improve team performance and deliverables. Evaluates and adjusts resources, self, and team as necessary
• Ability to work on tasks which span multiple domains, requiring cross-team collaboration, which have a high impact on your project
• Embraces risk, change, and helps team manage ambiguity within the team's scope of work
• Able to drive progress without having a complete picture and can articulate potential tradeoffs and prioritize when faced with ambiguity
• Delivers clear, concise, effective messages across different levels; can tailor communication based on intended audience
• Fosters a culture of mentoring and coaching across multiple technical teams and other stakeholders
• Fosters a culture within their team where people are encouraged to share their opinions and contribute to discussions in a respectful manner, approach disagreement non-defensively with inquisitiveness, and use contradictory opinions as a basis for constructive, productive conversations

Education: A Computer Science degree or comparable formal training, certification, or work experience

Working Conditions

• Travel to Austin office once a quarter for planning meetings
• Work extended hours; sit for extended periods
• Work rotating and on-call schedules, as needed