Sr. Software Development Manager, Builder Lead, Ring Web Teams

Key job responsibilities

• Lead and grow a multi-team engineering organization spanning Site Platform, E-commerce, and Accounting
• Manage and develop engineering managers and senior engineers, building a high-performing, inclusive team culture with a strong operational bar
• Own the technical vision and architecture direction for Ring's customer-facing web platform, ensuring systems are scalable, reliable, and secure
• Drive roadmap prioritization in close partnership with Product, Design, Finance, and business stakeholders across Ring, Blink, and Amazon
• Make key decisions on system design, staffing, project scope, and delivery timelines — balancing short-term execution with long-term platform health
• Lead the delivery of e-commerce experiences including checkout, subscriptions, billing, and account management for millions of Ring and Blink customers
• Own operational excellence across your organization — driving zero Shepherd slippage, COE follow-through, on-call health, and security compliance
• Represent your organization at the senior leadership level, influencing cross-functional strategy and advocating for both customers and engineers
• Partner with away teams across Ring, Blink, and Amazon to provide shared platform capabilities (AppLauncher, ApiProxy, Session Service, ConfigService) that accelerate org-wide delivery
• Define and track engineering metrics — velocity, quality, incident trends, and team health — and hold the bar consistently across teams
• Recruit, retain, and develop top engineering talent, building a pipeline of future leaders within the organization

Basic Qualifications

• 10+ years of engineering experience
• 5+ years of engineering team management experience
• 10+ years of planning, designing, developing and delivering consumer software experience
• Experience partnering with product or program management teams
• Experience managing multiple concurrent programs, projects and development teams in an Agile environment

Preferred Qualifications

• Experience partnering with product and program management teams
• Experience designing and developing large scale, high-traffic applications