Sr. Software Development Engineer, Amazon

Do you want to revolutionize how millions of Amazonians worldwide receive HR support? Are you passionate about building intelligent, AI-powered solutions that transform employee experiences? Do you want to work on a platform that combines AWS services with generative AI to deliver personalized, efficient HR support at Amazon scale? If so, we invite you to join the Employee Services Technology team within Amazon's People eXperience & Technology (PXT) organization.

About the role

In this role, you will:

• Lead the architectural design and development of critical platform features, ensuring solutions are highly scalable, maintainable, and align with AWS best practices.
• Drive technical excellence through mentorship of junior engineers and establishment of coding standards, design patterns, and engineering best practices.
• Architect and implement AI-powered solutions leveraging AWS services to enable predictive support capabilities and automated workflow orchestration.
• Design and build robust integration patterns between multiple HR systems while ensuring data security and compliance.
• Partner with product and business stakeholders to translate complex requirements into elegant technical solutions.
• Lead cross-team technical initiatives and drive consensus on architectural decisions.
• Champion operational excellence through monitoring, alerting, and continuous improvement of system reliability.
• Partner with SDE-IIIs and Principal Engineers to drive execution of the 3-year architecture plans (3YAP) for the technology, balancing long-term vision with immediate customer impact.
• Mentor SDE-IIs, coaching peers on engineering excellence and leadership principles, and partner with SDMs and PMs to deliver team-level goals.

Responsibilities

A day in the life:

• Write maintainable, well-structured, and testable code to advance your in-flight project and submit a code review to the team.
• Design a system to solve an Amazon-scale problem and present a design document to the team to build consensus on your recommended approach.
• Attend a team-level operations review meeting to understand system health and identify actions to keep the system available for clients.
• Meet with a customer to understand their problems, brainstorm solutions, and discuss with management to affect team priorities.
• Review a teammate's code change and raise the bar on team code quality by providing insightful comments.
• Research new technologies that could simplify your team's system and draft a message to the team with your findings.
• Root cause and resolve a trouble ticket filed by a customer of your system.
• Attend a one-to-one meeting with your manager to receive support on your work and discuss career development.

About the team

We are part of Amazon's People eXperience & Technology (PXT) organization, focused on building and evolving the HR Service Desk—a transformative platform that revolutionizes how HR support is delivered to Amazonians worldwide. Our team is at the forefront of developing solutions that combine AI-powered employee relationship management with streamlined workflows. Our mission is to empower People Services teams to provide swift, accurate, and personalized support while reducing manual effort and improving operational efficiency. We're currently engaged in exciting initiatives, including implementing Gen AI solutions and building innovative features to enhance the employee support experience.

Requirements

• 5+ years of non-internship professional software development experience.
• 5+ years of programming with at least one software programming language.
• 5+ years of leading design or architecture (design patterns, reliability, and scaling) of new and existing systems.
• Experience as a mentor, tech lead, or leading an engineering team.

Qualifications

• 5+ years of full software development life cycle experience, including coding standards, code reviews, source control management, build processes, testing, and operations.
• Bachelor's degree in computer science or equivalent.

Pay

• USA, CA, Santa Clara: $193,300.00 - $261,500.00 USD annually.
• USA, WA, Bellevue: $168,100.00 - $227,400.00 USD annually.

Benefits

Amazon offers comprehensive benefits, including:

• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, and optional supplemental life plans).
• Employee Assistance Program (EAP) and mental health support.
• Medical Advice Line and Flexible Spending Accounts.
• Adoption and surrogacy reimbursement coverage.
• 401(k) matching.
• Paid time off and parental leave.
• Sign-on payments and restricted stock units (RSUs).

Learn more about our benefits at amazon.jobs/en/benefits.