Sr. Site Reliability Engineer (SRE)

Position Summary

We are seeking a Site Reliability Engineer (SRE) to enhance the stability, performance, and reliability of our production systems. The SRE will collaborate with development, DevOps, and security teams, ensuring production readiness, managing on-call responsibilities, and improving observability across applications and infrastructure.

Mission

The SRE will work closely with development, DevOps, and security teams, ensuring production readiness, managing on-call responsibilities, and improving observability across applications and infrastructure.

Mission

Maintain and enhance observability using New Relic, Graylog, OR other monitoring tools. Establish actionable alerting and dashboards for service health and performance metrics.

Mission

Implement and maintain reliable systems, focusing on capacity planning, performance optimization, and fault tolerance to ensure high availability and scalability. Collaborate with teams to define and implement Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs), and monitor their performance.

Mission

Automate operational processes, reducing manual interventions. Manage Kubernetes workloads on AWS EKS, ensuring secure and stable deployments. Work with HashiCorp Vault for secrets management and security compliance.

Mission

Participate in on-call rotation to handle production incidents and ensure rapid resolution. Troubleshoot production issues, identify root causes, and implement permanent fixes. Lead post-incident reviews, create action items, and follow through on remediation.

Mission

Collaborate with DevOps to improve CI/CD pipelines for production readiness. Partner with development teams to embed resilience and observability into applications. Document operational runbooks, escalation procedures, and production playbooks.

Qualifications

• Bachelor’s degree in computer science or related field, or equivalent work experience.
• 6+ years as an SRE, DevOps Engineer, or similar role.
• Strong experience with AWS (EKS, EC2, S3, Route53, IAM).
• 6+ years managing production Kubernetes workloads.
• Hands-on with New Relic, Graylog, or similar monitoring tools.
• Experience with HashiCorp Vault or equivalent for secrets management and security compliance.
• Proficiency in Python, Bash, or equivalent scripting languages.
• Strong debugging, troubleshooting, and root cause analysis skills.
• Willingness to participate in 24x7 on-call rotation.

Desired Skills

• AWS certification.
• Familiarity with .NET application stack.
• Multi-cloud exposure.
• Experience managing Kubernetes clusters with Rancher in on-prem environments.
• Familiarity with Packer for building Golden AMIs.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.

Work Conditions

Scientific Games Corporation and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles.