Sr. Shared Services Analyst, Benefits & Payroll

Primary Responsible Areas

• Ensure Accuracy and Thoroughness: Lead efforts to achieve meticulous accuracy in tasks by identifying inconsistencies and producing precise work. Mentor junior team members on best practices.
• Strategic Collaboration: Facilitate high-level collaboration with team members and cross-functional departments to ensure seamless transitions and effective teamwork throughout processes.
• Resolve Complex Issues: Oversee the research and resolution of complex issues, including data collection, analysis, and root cause identification. Escalate and communicate critical issues to senior management.
• Primary Point of Contact: Act as the senior contact for daily tasks, providing expert-level answers, resolving high-priority issues, and delivering comprehensive analysis.
• Deliver High-Quality Outcomes: Lead initiatives to foster positive interactions with team members and internal/external customers, ensuring the delivery of high-quality results.
• Promote Teamwork and Accountability: Champion teamwork and personal accountability through strong leadership, collaboration, and effective communication.
• Drive Process Improvements: Lead the identification of inefficiencies within processes and advocate for enhanced efficiency, performance, and quality. Spearhead process improvement initiatives and projects.
• Adaptability: Demonstrate advanced flexibility in adapting to new challenges, technologies, and environments. Guide the team through changes and transitions.
• Professional Development: Commit to continuous professional growth, staying updated with industry trends and advancements. Mentor and support the professional development of junior team members.

Professional & Education Qualification

• Bachelor’s degree in Business or related field; equivalent work experience in functional area may be substituted
• 3 years minimum of relevant experience in benefit/payroll processing.
• Preferred SAP and/or ADP experience. ADP GlobalView a plus.
• Experience with 401(k)/RRSP reporting, reconciliations and funding.

Knowledge

• Oversee and optimize the execution of established benefits and payroll processes within the end-to-end payroll function, ensuring adherence to standardized procedures and guidelines.
• Act as an advisor for complex benefits and payroll tasks, providing expert analysis, resolving high-level issues, and guiding the team on best practices.
• Mentor the more junior team members, fostering a culture of collaboration, accountability, and continuous improvement through effective communication.
• Drive process improvement initiatives, identifying inefficiencies within benefits and payroll processes and advocating for enhanced efficiency, performance, and quality.
• Maintain and advocate for organizational standards, ensuring accurate payroll records and documentation, and adherence to SOPs to comply with SOX and/or regulatory requirements (where applicable).
• Take on additional payroll-related assignments or projects, demonstrating flexibility, leadership, and expertise in addressing complex challenges.

Skills

• Demonstrated ability to prioritize and multitask in a fast-paced environment while maintaining a high level of accuracy
• Strong customer service orientation with excellent interpersonal and communication skills
• Strong analytical and problem-solving capabilities
• Adaptable and quick to learn new processes, systems and changes
• Excellent written and verbal communication skills with full professional fluency in English
• Advanced proficiency in Microsoft Suite
• Strong quantitative aptitude with a high level of accuracy and data integrity
• In-depth knowledge of shared services processes, methodologies and best practices

Compensation & Benefits

• Expected Hiring Salary Range: $75,000 - $105,000 (Salary to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)
• This role will be eligible to participate in the annual incentive compensation plan.
• Please visit our "Total Rewards" page to learn more about Ball’s comprehensive benefits structure.
• Hybrid On-Site Work Environment: Based in Colorado, this position requires regular in-person engagement by working on-site for three (3) or more work days per work week (with core collaboration days of Tuesday, Wednesday, and Thursday). [Travel and local commute between Ball locations and other possible non-Ball locations may be required.]