Sr Service Technician - Limestone Park - Student Living

About the Company

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. The company has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Founded by Bob Faith in 1993, Greystar is a provider of world-class service in the rental residential real estate business.

About the Role

This position performs technical and mechanical work ensuring the physical aspects of buildings, grounds, amenities, and common areas meet the Company’s standards for cleanliness, appearance, safety, and functionality.

Responsibilities

• Completes assigned work orders from resident requests and performs preventative maintenance by diagnosing issues and making repairs in line with policies, procedures, safety standards, and code requirements.
• Manages the “make-ready” process for vacant apartment homes, including pre-move-out inspections, creating punch lists, scheduling vendors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
• Follows procedures for accessing and managing maintenance materials, tools, and equipment, including tracking inventory and notifying supervisors about reordering needs.
• Completes accurate and timely documentation and paperwork for service requests.
• Maintains grounds, common areas, and amenities by picking up trash, pressure-washing, general cleaning, and painting as needed.
• Supports cost-cutting initiatives by repairing rather than replacing parts, minimizing waste, and using tools and materials correctly.
• Complies with Greystar’s safety and risk-management policies, including attending safety meetings, completing OSHA training, and reporting accidents promptly.
• Periodically inspects work performed by contractors and vendors to ensure quality and adherence to specifications.
• Conducts routine property inspections to identify safety concerns, maintenance needs, and communicate findings to management.
• Performs other duties as assigned or necessary.

Requirements

• High school diploma, GED, or related experience and/or training.
• Minimum of 3 years of experience in property management maintenance, building maintenance, or a related trade.
• May require certifications (e.g., HVAC) and licenses as applicable.
• Ability to apply logical thinking to define and correct problems.
• Proficiency in customer service and interpersonal communication to interact effectively with residents, clients, and team members.
• Ability to read, write, and communicate effectively to represent company management and act as a first point of contact.
• Proactive, self-motivated, and able to work independently or collaboratively.

Skills

• Proficiency in Internet, word processing, spreadsheet, and database management programs for reporting and documentation.
• Must provide own hand tools (unless prohibited by State law) and be skilled in their safe use and maintenance.
• EPA certifications Type I and II or Universal for refrigerant recycling (for Certified Service Technicians).
• All certifications required by State and Local jurisdictions.
• Valid driver’s license to operate a golf cart on property, if applicable.

Physical Demands

• Ability to stand, walk, and/or sit for extended periods, and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Must be able to work indoors and outdoors in all weather conditions (rain, snow, heat, hail, wind, sleet).
• Occasional heavy lifting, greater than 50 pounds with assistance.
• Local, routine travel may be required for meetings, training, or other business needs.
• Flexible work schedule, including taking "call" during evenings, weekends, and holidays.

Benefits

• Competitive Medical, Dental, Vision, Disability, and Life insurance benefits.
• Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time Off: 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Additional vacation accrued with tenure. Birthday off after 1 year of service.
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance, and Legal Plans.
• Charitable giving program and benefits.
• Onsite housing discount at Greystar-managed communities (subject to availability).

Pay

Many factors go into determining employee pay within the posted range, including business requirements, prior experience, current skills, and geographical location. In addition to the base salary, this role may be eligible for quarterly or annual bonus programs based on individual and company performance.