Sr. Service Technician

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business.

About the role

This role is the primary service and maintenance contact for Trane Technologies customers in a defined market with a diverse commercial base including Healthcare, Process Manufacturing Facilities, Education Institutions, and Office Complexes. You will be commissioning, troubleshooting, repairing, and starting up HVAC systems in a commercial environment. This position affords you the opportunity to work with internal and external partners ranging from new facility set-ups to existing facility retrofits. Trane offers the opportunity to work directly for a leading manufacturer, giving you access to technical support, training on the newest technology, and comprehensive career paths with opportunity for growth.

The work prioritizes engaging with customers. When not directly interacting with customers, you will collaborate with colleagues in your office.

Responsibilities

• Responsible for end-to-end testing, downloading programming, starting up, commissioning, and servicing on assigned projects.
• Represents the company by serving as the direct customer contact; responsible for servicing products and equipment on assigned projects, ensuring customer satisfaction by identifying, examining, diagnosing, and repairing equipment and systems at the customer’s location.
• Coordinates with team leader/project manager and customer to precisely understand requirements for all on-site installation and repairs by forecasting issues, gathering materials, and synchronizing on-site work.
• Uses cutting-edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units.
• Enforces safety to the highest standards and maintains security and accountability of company-issued and procured assets by recording use, wear, and conditions.
• Mentors team members.
• Displays team effort and dedication to customer by maintaining flexibility to work overtime and weekends as the business requires, including occasional overnight stays.

Requirements

• A High School Diploma or equivalent, and certificate of completion from an accredited technical school/apprenticeship is required.
• Typically requires at least 10 plus years of experience in HVAC.
• Operating knowledge of Microsoft Office software and working proficiency with hand-held computer (i.e., Smartphone, iPad).
• Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving, or multiple smaller infractions or preventable collisions in the previous 3 years.
• EPA Certification Preferred (e.g., HVAC Journeyman, 06a electrical license, Boiler Operator, Gas Installer, etc.).

Pay

Hourly Base Pay: $68.47

This is a non-incentive, non-commission eligible, hourly role. Compensation may vary based on seniority, merit, geographic location, education, experience, travel requirements, and union designation.

Benefits

• Benefits kick in on day one for you and your family, including health insurance and holistic wellness programs with generous incentives.
• Family-building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution (total up to 8% company contribution).
• Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
• Educational and training opportunities through company programs, along with tuition assistance and student debt support.

Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.