Sr. Service Field Tech - Power Systems Field Tech, II, III, or IV

Position Summary

Sr Service Field Tech- Power Systems Technicians or NETA Technicians are expected to perform service, test and maintain various types of power transmission and distribution equipment.

Responsibilities and Duties

• Inspect, test, troubleshoot, perform start-up and collect data of low, medium and/ or high voltage (to 500kV) electrical systems.
• Low, Medium and/ or High voltage switchgear and circuit breaker testing
• Perform inspection, maintenance, testing and repair of transformers, circuit breakers and all related equipment – 45 KVA to 130 MVA, dry type and/ or oil filled.
• Perform maintenance, testing, reconditioning and repair on circuit breakers – low voltage 480 volt (molded case and air-magnetic) medium voltage up to 15 KV (air-magnetic and vacuum)
• Experience filling and working with SF6 filled equipment and gas insulated switchgear, desired but not required.
• Test and inspect low and medium voltage cable installations.
• Experience operating high voltage test equipment including Doble Power Factor test sets.
• Perform start-up, troubleshooting and repair services on controls and transfer schemes.
• Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner.
• All work and decisions shall be conducted in strict compliance of all regulatory laws.
• Other duties as assigned by manager.

Required Experience and Qualifications for a Power Systems Tech II

• High School diploma/GED and minimum 2 years of experience in a related field.
• NETA Level II Certification.
• Performs testing and service work while generally requiring direct supervision.
• Sufficient knowledge and experience to be qualified for assuring the safety of him/herself.
• Safety knowledge includes an understanding of lockout/tagout procedures and requirements, arc-flash and shock hazard analyses, and other facets of hazardous electrical energy control procedures.
• Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
• Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
• Must be able to work safely and adhere to all electrical safety procedures.
• Good theoretical understanding of electricity and a good aptitude for problem solving.
• Effectively communicate verbally and in writing with customers and peers.
• Dependable and responsible with good judgment and organizational skills.
• Good customer service, time management and follow-up skills.
• Work effectively with customers, peers and management to resolve client issues.
• Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
• For positions that utilize a company vehicle, will be required to have a valid driver's license.

Required Experience and Qualifications for a Power Systems Tech III

• High School diploma/GED and minimum 5 years of experience in a related field.
• NETA Level III Certification.
• Performs testing and service work and can mentor, lead level I and level II Techs as directed by Supervisor/Manager.
• Responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others.
• Qualified to provide guidance and can perform electrical power switching.
• Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
• Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
• Must be able to work safely and adhere to all electrical safety procedures.
• Good theoretical understanding of electricity and a good aptitude for problem solving.
• Effectively communicate verbally and in writing with customers and peers.
• Dependable and responsible with good judgment and organizational skills.
• Good customer service, time management and follow-up skills.
• Work effectively with customers, peers and management to resolve client issues.
• Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
• For positions that utilize a company vehicle, will be required to have a valid driver's license.

Required Experience and Qualifications for a Power Systems Tech IV

• Associate degree in related field or equivalent experience and minimum 5 years of experience or 10 years of related experience.
• NETA Level IV Certification.
• Performs testing and service work and can mentor, lead level I and level II and level III Techs as directed by Supervisor/Manager.
• Responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others.
• Qualified to provide guidance and can perform electrical power switching.
• As directed, supervises large projects and multiple crews and can work independently.
• Performs complex investigations, tests, and evaluations, and prepares written reports as needed.
• Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
• Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
• Must be able to work safely and adhere to all electrical safety procedures.
• Good theoretical understanding of electricity and a good aptitude for problem solving.
• Effectively communicate verbally and in writing with customers and peers.
• Dependable and responsible with good judgment and organizational skills.
• Good customer service, time management and follow-up skills.
• Work effectively with customers, peers and management to resolve client issues.
• Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
• For positions that utilize a company vehicle, will be required to have a valid driver's license.

Required Experience and Qualifications for a Sr. Service Field Tech

• High School diploma/GED or equivalent experience and 5 years of experience in a related field.
• Knowledge of the National Electrical Code and various industry standards, such as NETA, OSHA, IEEE and NFPA.
• Strong background and experience in most types of high voltage equipment through the 230 kV class.
• Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program)
• Complete projects consistently on budget and at a reasonable contribution.
• Ability to complete on-site job reports.

Core Cultural Competencies

We do it right

• We pride ourselves on our integrity and expertise. We don't cut corners.
• You perform job responsibilities safely, efficiently, and thoroughly all day, every day.
• You conduct yourself professionally, ethically, and honestly.
• You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.
• You are on time and preplan time off.
• You produce a quality product.

We are customer driven

• Our number one concern is our customer and our long-term relationships with them prove our dedication.
• You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.
• You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management.

We focus on growth

• We are dedicated to growing the company and our employees.
• You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.
• You seek out new assignments and assume additional duties.
• You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.).

We solve problems

• Every day is different, so we need to be innovative, decision makers, flexible and adaptable.
• You efficiently and thoroughly complete assignments.
• You perform work assignments independently.
• You propose new ideas and find better ways of doing things.

We get it done

• We are efficient, reliable and no nonsense. We work hard, but we also play hard.
• You follow through on commitments in a timely way.
• You produce easily understandable and accurate reports that meet customer and/or Company expectations.
• You actively listen. You seek advice and help as appropriate.
• You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.).

We build strong relationships

• Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers.
• You collaborate to create the best solutions for each other and our customers.
• You build strong relationships within the team, across RESA departments and locations and with customers and vendors.

Additional Information

• Job: Full-Time
• Location: Cleveland, OH
• Compensation: $40 to $65 per hour, depending on skillset, certification, and experience, and eligible for overtime.
• Travel: 30 - 50% travel.
• Relocation: Relocation available for highly qualified candidates.
• Benefits: Full benefits including medical, dental, vision, company paid life insurance, milestone gifts, matching 401k, and paid time off.
• Physical Demands: Lifting a maximum of 50lbs on a daily, crawling, climbing, standing for long periods of time, and working in non-ideal conditions.