Sr. Service Account Manager- Atlanta, GA

About the role

Join us in boldly challenging what's possible for a sustainable world. We're looking for a driven individual who can lead customer conversations, manage conflicts, and drive new business growth.

Responsibilities

• Leads customer conversations with business level insights to establish value and create demand.
• Actively listens to identify concerns and acts as a facilitator to help the customer buy.
• Gathers and validates preliminary information, performs facility walkthroughs, and reviews construction plans.
• Manages complaints, resolves conflicts, and negotiates solutions to reconcile differences while maintaining positive relationships.
• Consultative Selling: Forms trusting relationships with clients, communicates their requirements and desires, and offers solutions that provide value and meet their needs.
• Initiative: Proactively assesses situations, takes action, and anticipates future problems, needs, or opportunities.
• Industry and Market Analysis: Gathers and analyzes information to derive insights about the context in which a business operates to identify opportunities and threats.
• Prioritization: Develops specific goals and plans to prioritize, organize, and accomplish work.
• Problem Solving: Identifies complex problems and implements solutions to address them.
• Team Selling: Works with sales teams to understand customer requirements, promote the sale of company products, and provide sales support.

Requirements

• 5+ years of demonstrated experience or Bachelor’s Degree in Arts/Sciences (BA/BS)
• 5+ years of solution sales experience with a track record of achieving and exceeding sales targets
• Desire to understand our business and passion to connect current and potential customers with service offerings designed to create efficient and sustainable buildings
• Demonstrated ability to generate and qualify leads, facilitate customer conversations with business level insights to establish value and create demand, close new business, and grow existing account relationships
• Strong financial and business acumen and self-starter mindset
• Available for local travel

Qualifications

• Driver License, Valid and in State (Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.)

Skills

• Customer Relationship Management
• Sales Strategy Development
• Conflict Resolution
• Financial Analysis
• Market Research
• Project Management
• Team Leadership

Benefits

• Annual Base Salary Range: $135,026.66 - $195,264.99
• Compensation Type: Salary
• Incentive Eligible: Yes
• 401(k) Match: Up to 8%
• Health Insurance
• Holistic Wellness Programs
• Fertility Coverage
• Adoption/Surrogacy Assistance
• Paid Time Off: 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, additional options for volunteer and parental leave
• Educational and Training Opportunities
• Tuition Assistance
• Student Debt Support

Pay

Annual Base Salary Range: $135,026.66 - $195,264.99

Schedule

Work is conducted on-site at customer locations.

Benefits

• Annual Base Salary Range: $135,026.66 - $195,264.99
• Compensation Type: Salary
• Incentive Eligible: Yes
• 401(k) Match: Up to 8%
• Health Insurance
• Holistic Wellness Programs
• Fertility Coverage
• Adoption/Surrogacy Assistance
• Paid Time Off: 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, additional options for volunteer and parental leave
• Educational and Training Opportunities
• Tuition Assistance
• Student Debt Support

Disclaimer

We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.