Sr. Scrum Master

About the role

We are seeking an experienced Senior Scrum Master to support a high-impact technology value stream focused on driving Agile delivery, team performance, and continuous improvement. This role is ideal for a hands-on leader who can coach cross-functional teams, remove delivery blockers, and help strengthen Agile maturity across complex projects.

Responsibilities

• Facilitate Scrum ceremonies and program-level planning activities to keep teams aligned and delivery on track.
• Coach Scrum teams on Agile principles, best practices, and self-management to support high performance.
• Partner with Product Owners, delivery leaders, technology teams, and business stakeholders to coordinate priorities and execution.
• Support backlog refinement, sprint planning, sprint reviews, retrospectives, and cross-team collaboration forums.
• Track team progress, delivery metrics, and reporting to maintain transparency and visibility.
• Identify risks, impediments, and process gaps, then help drive practical solutions and remediation actions.
• Mentor teams across development, testing, business analysis, DevOps, user acceptance testing, and integration activities.
• Promote effective use of Agile tools and work management platforms to strengthen team delivery practices.
• Encourage the thoughtful use of AI-enabled tools to improve productivity, documentation, planning, and execution.
• Contribute to a culture of continuous improvement, collaboration, and accountability.

Requirements

• 8+ years of relevant experience as a Scrum Master or in a similar Agile delivery role.
• Strong technical foundation with prior hands-on experience in software development, testing, requirements gathering, or related delivery functions.
• Demonstrated ability to mentor Agile teams across multiple disciplines and levels of technical depth.
• Experience supporting complex projects and coordinating work across multiple teams or workstreams.
• Working knowledge of Agile methodologies, SDLC, and delivery metrics such as velocity, burndown, and predictability.
• Proficiency with Agile work management tools, including JIRA and Confluence.
• Ability to analyze delivery challenges, identify root causes, and support remediation efforts.
• Excellent communication, facilitation, problem-solving, and stakeholder management skills.
• Bachelor’s degree in Computer Science or a related field, or equivalent experience as required for the role.
• Ability to work with professionalism, adaptability, and a collaborative mindset.

Preferred Skills

• Scrum Master certification.
• Experience with Ativo or other AI-enabled productivity tools.
• Familiarity with Microsoft Copilot and other AI-assisted work tools.
• Experience in insurance or financial services environments.
• Background supporting service-oriented architecture (SOA) initiatives.
• Experience facilitating large workshops or cross-functional working sessions.
• Exposure to release train or scaled Agile environments.
• Comfort mentoring teams on improving delivery through thoughtful use of emerging technology.

Benefits

• Medical, dental, and vision coverage.
• Retirement benefits.

Pay

The pay range for this role is $29 - $60 per hour based on qualifications and experience.