Sr. Scrum Master

Responsibilities

• Facilitate daily stand-ups, sprint planning, reviews, and retrospectives — efficiently, with prep work done in advance
• Serve as one of three pod leads (with the Engineering Manager and Product Manager), aligning priorities, capacity, and risk
• Maintain visibility into team priorities and status through the team's Jira-based intake and prioritization system, ensuring work stays tied to approved goals
• Communicate status and priorities clearly to both the immediate team and senior/executive stakeholders
• Support release readiness in a daily-release, monorepo environment, including awareness of feature-flagged (LaunchDarkly) work and what's safe to ship
• Build and maintain sprint metrics and reporting (capacity, velocity) using Jira data, JQL queries, and other tools (including AI-assisted reporting) where native tracking falls short
• Protect the team from uncontrolled work injection, ensuring changes are evaluated and intentional
• Drive incident follow-up items to closure, and support post-mortems and root cause analysis
• Guide the team in estimating practices and story/epic sizing
• Operate within a SOC-compliant, regulated environment, understanding and supporting required controls
• Participate in a Scrum Master guild to maintain consistency across pods

Qualifications

• BA/BS degree or equivalent work experience
• Minimum 5 years of project management experience and 4 years leading sprints
• Comfortable as a Project Manager/Scrum Master hybrid — this environment does not use SAFe, and rigid SAFe-only backgrounds are not a fit
• Strong Jira power-user skills, including JQL queries to extract and report on data; Jira administration experience is a plus
• Experience with monorepo release processes and feature-flag-based deployments (e.g., LaunchDarkly) preferred
• Experience working in a regulated or compliance-driven environment (SOC, SOX, or similar) preferred
• Deep understanding of agile metrics (velocity, burndown, capacity) and comfort building reporting manually when tools don't support it out of the box
• Strong understanding of SDLC and agile procedures to anticipate the development team's needs
• Excellent communication skills across all levels, from team members to senior leadership
• Comfortable using AI tools to improve reporting and process efficiency
• Open to being coached on team-specific processes, regardless of tenure or certification level
• Certifications (CSM, SAFe, etc.) welcome but not required — real experience carries more weight
• Self-motivated, organized, and comfortable in a fully remote environment