Sr. Scientific Support Specialist

About the role

Join our dedicated Scientific Support team at Unity Lab Services, where we provide tailored lab services and supply management solutions. We are seeking an enthusiastic Lab Specialist to support critical lab operations, including sample shipment coordination, filtration and aliquot preparation, and routine equipment maintenance. In this role, you will help ensure laboratories are well-stocked, compliant, and operating efficiently while contributing to a safe and productive research environment.

Responsibilities

• Monitor and respond to cold storage alarms during regular business hours and as part of an after-hours on-call rotation; investigate alarm conditions, identify root causes, and coordinate or implement appropriate resolutions, including initiating work orders and relocating temperature-sensitive inventory when necessary.
• Receive, inspect, label, and store incoming and outgoing research shipments in compliance with compatibility guidelines and DOT regulations.
• Follow standard operating procedures (SOPs) to perform filtration and aliquot preparation, ensuring accurate and complete documentation.
• Handle gas cylinder order placements and possess knowledge of gas meters, with the ability to safely manage encounters with HAZMAT materials.
• Conduct routine maintenance to ensure laboratory equipment operates effectively and meets safety and compliance standards.
• Perform specific tasks associated with labware operations, including precision cleaning, inventory management, quality control, and sterilization through autoclaving.
• Follow well-defined procedures as outlined by Best Practices, SOPs & Work Instructions.
• Maintain accurate records, fulfill contractual obligations, and assist in tracking business metrics.
• May perform other duties as assigned by management.

Qualifications

• High school diploma or equivalent required.
• 2 years of work experience in a lab setting required.

Skills

• Proficiency with Microsoft 365 applications (Excel, Outlook, Teams).
• Strong attention to detail, organizational skills, and a safety-first approach.
• Ability to read and understand SDS documentation and DOT labeling requirements.
• Excellent verbal and written communication skills in English.

Physical requirements and work environment

• Participation in an after-hours on-call rotation to support cold storage alarm monitoring and response; must be available to respond to alarms outside regular business hours, including nights, weekends, and holidays, and may be required to report to the customer site to address alarm conditions.
• Work primarily involves working independently at customer sites, which may include areas with chemical-based allergens like penicillin and tetracycline.
• Personal protective equipment such as lab coats, coveralls, facemasks, and steel-toe shoes is often required.
• Regular lifting of 30–40 lbs (up to 50 lbs occasionally) and using equipment like pushcarts and forklifts to move up to 100 lbs.
• Standing, walking, and manual material handling of chemical containers are frequent activities, sometimes in varied temperature environments (including cold rooms/freezers at -22°F / -6°C).
• Overtime work may be necessary.
• As a condition of employment, must successfully complete Thermo Fisher’s pre-employment screening (background check and drug test) and any customer-mandated screening, credentialing, or badging requirements.

Schedule

Standard schedule Monday–Friday with required participation in an after-hours on-call rotation for cold storage alarm monitoring and response, including nights, weekends, and holidays as needed.

Pay

Hourly pay range for this position based in Massachusetts is $22.60–$28.80. This position may also be eligible for a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy.

Benefits

• Choice of national medical and dental plans, and a national vision plan, including health incentive programs.
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement.
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy.
• Retirement and savings programs, such as a competitive 401(k) U.S. retirement savings plan.
• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount.