Sr Salesforce Business Analyst

At the Federal Home Loan Bank of Chicago, employees come first—that’s why we offer a highly competitive compensation and bonus package, and access to a comprehensive benefits program designed to meet the needs of our employees. Collaborative, in-office operating model.

About Us

FHLBank Chicago partners with our members in Illinois and Wisconsin to provide them competitively priced funding, a reasonable return on their investment in the Bank, and support for their community investment activities. We are one of 11 Federal Home Loan Banks created by Congress in 1932 as a government-sponsored enterprise to support mortgage lending and community investment. We are member-owned and member-focused. Our members include banks, credit unions, insurance companies, and CDFIs (Community Development Financial Institutions).

Work Environment

At FHLBank Chicago, we bring people together. Our regular All-Staff meetings keep employees informed, and our values drive the work that we do. Our Buddy Program pairs new hires with tenured employees to guide their onboarding. Our Employee Value Proposition is honed by listening and identifying the needs and priorities of our valued employees. We volunteer and identify ways to strengthen our communities. Employee Resource Groups (ERGs) and culture clubs create connections around shared interests and experiences. We offer live and on-demand professional development opportunities to grow your skillset and your career.

Responsibilities

• Organize business requirements, document user stories, and support the Delivery team
• Evaluate business processes against industry standards, identify improvements, and facilitate actionable change
• Identify and gather requirements in alignment with business goals and Salesforce build
• Develop and implement change management strategies, ensuring smooth transitions during process improvements
• Collaborate with product owners and stakeholders to prepare development user stories
• Create process flow diagrams to depict current and future state improvements
• Interpret data schema diagrams to understand data relationships

Requirements

• Bachelor’s degree in Industrial Engineering Technology or related field
• 5 years of related experience
• 4 years of experience organizing and documenting business requirements, user stories, and supporting the Delivery team for the Salesforce Multicloud platform
• 4 years of experience evaluating existing business processes for all standard and custom objects in Salesforce against organizational standards and identifying improvement opportunities through structured analysis and stakeholder workshops
• 4 years of experience translating requirements into actionable user stories supporting Agile delivery for Salesforce multiple clouds
• 4 years of experience creating current-state and future-state process flow diagrams to depict operational improvements and system-driven workflow changes in Salesforce or any other SAAS platform
• Must live within normal commuting distance of the worksite. Remote work allowed 15% of the time

Benefits

• Retirement program (401k and Pension)
• Medical, dental, and vision insurance
• Lifestyle Spending Account
• Competitive PTO plan (five weeks of vacation for new employees)
• 11 paid holidays per year
• Work from home options and a casual dress code

Pay

Salary Range: $140,774 to $145,774