Sr Salesforce Business Analyst

About Couchbase

Couchbase empowers organizations to harness the power of data with cutting-edge database solutions. The company thrives on innovation, collaboration, and data-driven decision-making, building the future of data and inviting you to help scale it.

Location and Schedule

Raleigh, NC – in-office three days per week.

About the role

We are seeking a Senior Salesforce Business Analyst to be the bridge between business visionaries and our technical team. You will own the translation of complex business challenges into well-scoped, actionable solutions—from roadmap strategy to final deployment—ensuring developers build with confidence and stakeholders see real impact.

Responsibilities

• Architect the Salesforce roadmap by partnering with leadership to turn strategic goals into a sequenced, high-impact backlog.
• Own the lifecycle of roadmap items from intake to launch, keeping projects moving and stakeholders informed.
• Lead discovery conversations across Sales, Finance, Customer Success, Marketing, Legal, and Operations to uncover the “why” behind requests.
• Write clear, testable Jira user stories with acceptance criteria, context, and edge cases.
• Refine the project backlog and facilitate bi-weekly sprint planning sessions.
• Act as the primary point of contact for developers, providing real-time scope guidance and keeping the build on track.
• Conduct UAT, review completed work, and own the integrity of Salesforce data during month-end and quarter-close.

Requirements

• Extensive professional experience (7+ years or equivalent) as a Salesforce Analyst or Business Systems Analyst in a hands-on capacity.
• Proficiency in Jira for backlog management.
• Solid working knowledge of Salesforce configuration: objects, flows, validation rules, page layouts, and security.
• Strong ability to translate business needs into technical specs and vice versa.
• Comfort and experience in an Agile/Scrum environment, including driving sprint ceremonies.

Preferred Qualifications

• Salesforce Admin, Business Analyst, or Advanced Admin certifications.
• Experience with Salesforce CPQ, Revenue Cloud, or quote-to-cash workflows.
• Familiarity with integrated tools such as NetSuite, Workato, ZoomInfo, or LinkedIn Sales Navigator.

Pay

Base salary range: $119,000 – $122,000 USD. Actual compensation will be influenced by skill set, experience, certifications, and work location; additional components such as bonus and commissions may apply.