Sr. Sales Manager, Channel Services
Responsibilities
- Own and execute the strategy for services growth through distribution partners, resellers, and OEM ecosystems.
- Lead, coach, and develop a team of account managers, driving individual and team performance against expected revenue targets.
- Shift services penetration from direct sales models toward scalable, partner-led motions.
- Identify and develop high-impact partner relationships aligned to data center infrastructure and lifecycle services.
- Create, launch, and continuously refine a partner incentive framework that drives services attach at hardware or solution point-of-sale.
- Align incentives to behaviors that improve recurring revenue, lifecycle coverage, and customer retention.
- Partner with offering and product management, field operations, and channel leadership to ensure program profitability and scalability.
- Build enablement tools, pricing models, and packaging strategies that simplify services inclusion at time of sale.
- Establish governance, tools, and accountability for tracking contract renewals across partner channels.
- Reduce renewal leakage through improved visibility, partner accountability, and automated workflows where possible.
- Implement reporting structures that provide clear line-of-sight into recurring revenue performance by channel.
- Collaborate with direct sales and solution teams to align messaging and coverage models across segments.
- Define KPIs for partner-driven services revenue, attach rates, renewal retention, and pipeline contribution.
Requirements
Minimum Qualifications:
- Bachelor’s degree in business, engineering, or related field (or equivalent combination of education and experience)
- 10+ years sales experience working with high profile accounts
- Experience managing or leading teams
- Demonstrated ability to negotiate and close complex transactions with multiple decision makers
- Excellent organizational, analytical, and interpersonal skills
- Detail oriented with the ability to manage and prioritize leads through multiple channels
- An effective motivator with an enthusiastic desire to succeed
- A high degree of independent judgment
- Ability to work in a matrix management environment and with all levels within the organization
Preferred Qualifications:
- Understanding of HVAC products, critical environments, service offerings, and clients
- Experience with partner program design or channel incentive frameworks
Qualifications
Bachelor’s degree in business, engineering, or related field (or equivalent combination of education and experience)
10+ years sales experience working with high profile accounts
Experience managing or leading teams
Demonstrated ability to negotiate and close complex transactions with multiple decision makers
Excellent organizational, analytical, and interpersonal skills
Detail oriented with the ability to manage and prioritize leads through multiple channels
An effective motivator with an enthusiastic desire to succeed
A high degree of independent judgment
Ability to work in a matrix management environment and with all levels within the organization
Understanding of HVAC products, critical environments, service offerings, and clients
Experience with partner program design or channel incentive frameworks
Skills
Strong negotiation and closing skills
Team leadership and development
Strategic planning and execution
Partnership building and relationship management
Revenue growth and retention strategies
Program design and implementation
Reporting and analysis
Collaboration and cross-functional teamwork
Benefits
No benefits mentioned in the job description.
Pay
No pay details provided in the job description.
Schedule
No schedule details provided in the job description.