Sr. Sales Enablement Manager

About Us

Here at Ambience, we never set out to be just another scribe. We’re building the AI intelligence platform that restores humanity to healthcare and drives meaningful ROI for health systems across the country. Our technology helps providers focus on delivering great care by removing the administrative burden that pulls them away from patients and away from their most impactful work. Ambience delivers real-time coding-aware documentation and clinical workflow support across ambulatory, emergency and inpatient settings at the top health systems in North America. Our teams operate relentlessly with extreme ownership to build the best solutions for our health system partners. We value candor, positivity and deep thought — and we expect a lot from each other because we know the problems we’re solving truly matter. Ambience was ranked #1 for Improving the Clinician Experience in the KLAS Research Emerging Solutions Top 20 Report, recognized by Fast Company as one of the Next Big Things in Tech, named one of the best AI companies in healthcare by Inc., and selected as a LinkedIn Top Startup in 2024 and 2025. We’re backed by Oak HC/FT, Andreessen Horowitz (a16z), OpenAI Startup Fund, and Kleiner Perkins — and we’re just getting started.

About The Role

We are hiring a Sr. Sales Enablement Manager to own all sales enablement for Ambience Healthcare as a senior individual contributor. You are the hands-on expert who personally builds the decks, writes the battle cards, designs the training programs, and maintains the competitive intelligence engine that enterprise sellers depend on to win complex health system deals. This role exists because Ambience's sales motion is becoming more complex as we scale. Our enterprise sellers need sharper competitive positioning, more structured training, tighter product launch readiness, and a centralized content library they can trust. You will build all of this with high autonomy, minimal direction, and a direct reporting line to the CRO.

What You'll Do

• Own the sales content library end-to-end including pitch decks for core buyer personas (CMIO, CFO, COO, Chief of Staff), competitive battle cards, ROI frameworks, objection handling guides, and clinical workflow narratives by care setting.
• Partner tightly with Growth Marketing on production and with PMM on competitive positioning; you govern the library, drive adoption, and keep everything current.
• Build and run sales training and onboarding programs for new and existing enterprise sellers, with defined ramp benchmarks (first qualified pipeline in 30 days, first closed deal in 90-120 days) and a recurring skill development cadence including deal clinics, role plays, pitch reviews.
• Build and maintain a competitive intelligence program inclusive of win/loss analysis, battle card refresh cadence in partnership with PMM, and a field intelligence routing system so sellers always have current positioning before deals.
• Partner with the Clinical Sales Engineering team as their content and deal support partner — persona-specific talk tracks, demo playbooks, and deal-level prep. You are not their manager; you are the person who makes them more effective.
• Partner with PMM and Growth Marketing on product launch readiness — every GA feature or new care setting ships with seller training and updated content delivered before the customer-facing launch.
• Select and implement the enablement stack including content management platform, call intelligence (Gong or equivalent), and the sales methodology the team will run on.
• Formalize and maintain the company pitch for sellers— codify the core Ambience narrative into a standardized, seller-ready talk track and deck, and own version control so every rep works from the same current story.

Requirements

• 6+ years in sales enablement, sales operations, or a related function in enterprise SaaS
• Demonstrated track record as a content creator — you can show examples of pitch decks, battle cards, training programs, or competitive frameworks you personally built, not managed or delegated
• High-autonomy IC orientation — you thrive working independently, produce high-volume output with minimal direction, and given a North Star, build the roadmap and execute against it
• Experience partnering with pre-sales or SE teams on deal support content, demo playbooks, and competitive positioning
• Strong verbal communication and executive presence — you can run a pitch review, push back on a seller's framing, and have the credibility to actually change rep behavior
• Experience building and maintaining a competitive intelligence program — win/loss analysis, battle cards, and field intelligence routing
• Experience supporting enterprise sales teams selling complex solutions with long cycles and multiple stakeholders

Nice to Haves

• Healthcare or health tech experience, particularly in clinical workflow, documentation, revenue cycle, or EHR-adjacent solutions
• Experience building a sales enablement function from scratch rather than inheriting an established program
• Familiarity with AI/ML product positioning and the healthcare AI landscape
• Experience at a high-growth company ($50M-$500M ARR) where enablement had to scale alongside rapid seller growth
• Clinical credential or clinical background (exceptional but not expected)