Sr Sales Account Executive

About the role

Own a portfolio of mid-market accounts; serve as the primary contact responsible for day-to-day client engagement, retention, and renewal.

Responsibilities

• Build and maintain relationships with key stakeholders and decision-makers; maintain regular touchpoints and active engagement across the contract lifecycle
• Develop and execute account plans with a focus on retention, optimization, and incremental growth; participate in QBRs and account review cycles
• Manage a rolling renewal pipeline with 90-day forecast visibility; surface at-risk accounts early and coordinate with support and consulting as needed
• Identify and progress cross-sell and upsell opportunities within the account base; partner with overlay resources to advance complex opportunities
• Pursue net-new business opportunities within the assigned territory; retention and expansion are the primary focus, but this role is expected to develop new logo pipeline and close net-new deals where opportunities arise
• Maintain accurate opportunity, activity, and forecast data in CRM; deliver timely and transparent reporting to sales management
• Travel to client sites to support relationship development, account reviews, and renewal conversations
• Develop working knowledge of Veradigm's product and service portfolio and the healthcare market context relevant to assigned accounts

KPIs

• Net Revenue Retention
• Gross Renewal Rate
• Expansion Revenue
• New Logo ACV
• Quota Attainment %
• NPS

Pay

Compensation Range $81,000-$107,650. Compensation for this job is subject to market conditions, geographic considerations, the candidate's unique skills and experience, state and local laws, and budget.