Sr. Risk Management Consultant

Responsibilities

• Surveys all classes and complexity of business operations and consults with policyholders and underwriting to determine the type and level of exposures and controls needed.
• Provides service plans and provides services to assigned accounts to influence profitability and retention.
• Determines customers’ ability to control the exposures by gathering information through physical surveys, program audits, loss history analysis, comparison to industry standards and customer interviews.
• Manages assigned internal and external business partner relationships including underwriting, claims, product, marketing and agencies.
• Provides training, mentoring, specialized technical advice and counsel to staff and customers.
• SME in a class or line of business and provides referral/report reviews to staff related to the expertise.
• Aid Underwriters with risk selection and ongoing account management.

Qualifications

• The ability to travel on a frequent basis, including overnight.
• Maintains own workload and works independently to ensure timely service and meet deadlines.
• Strong organizational skills.
• Strong leadership skills.
• Experience working with multi-line commercial accounts preferred.
• Strong problem-solving skills and ability to implement solutions.
• Prior proven ability to build and maintain professional client relationships.
• Performs multiple duties in a fast-paced environment; quickly and professionally responds to customer inquiries; prioritizes and organizes assigned tasks.
• Possesses strong customer orientation and effective interpersonal and communication skills, including presentation skills.
• The ability to efficiently navigate the Internet to conduct research.
• Valid driver’s license required.
• Completion of CSP, OSHT, AINS, ARM, CPCU or similar designations.
• Specialized designation in fleet, construction or other class/line of business, CRIS, TRIP or similar designations preferred.