Sr Revenue Operations Analyst

About the role

This role is critical in driving revenue growth and operational efficiency for the organization. The Analyst will optimize and manage processes related to revenue generation by integrating business and system requirements, advising stakeholders on solution options, and proposing automation-driven solutions. Responsibilities include acting as an advisor for building universal solutions across multiple lines of business, leading process improvement activities, and mentoring less-experienced team members.

Responsibilities

• Designs, implements, and launches weekly lead distribution, assignment, routing, and outreach cadence solutions that align with organizational goals and seller workflows.
• Partners with Sales, Marketing, Revenue Operations, Analytics, Technology, and other stakeholders to standardize business processes and establish best practices across multiple lines of business.
• Conducts TAM analysis, campaign performance analysis, territory assessments, funnel analysis, lead distribution analysis, and other revenue-impacting studies.
• Creates and maintains complex workflows, business logic, data transformation processes, and system configurations supporting revenue-generating activities.
• Acts as the point analyst responsible for medium to large-sized initiatives, demonstrating comprehension of tasks, itemization of deliverables, estimation and planning of scope, and updates against delivery.
• Supports projects and initiatives independently with limited direction or guidance from senior team members and leadership; proposes solutions to enhance project rollouts.
• Develops tools for internal use to independently verify launches.
• Collaborates cross-functionally with internal and external teams, serving as a subject-matter expert and key contributor on projects, research assignments, and similar.
• Reviews current processes and develops systems and procedures to improve operating quality, productivity, and efficiency of Paychex teams.
• Evaluates data, including development of concise data summaries, and proposes solutions to affect the policies and practices of the sales organization.
• Mentors and coaches Revenue Operations Analysts.
• Stays up to date with technologies within the prescribed technology stack and demonstrates an understanding of key capabilities.
• Participates in the recruiting process to help attract top talent into the team.
• Performs other duties as assigned.

Requirements

• Bachelor’s Degree in Business Administration or Technology (Preferred).
• 1 year of experience in a Lead or Leadership role.
• 3 years of experience in technical troubleshooting or an equivalent role.
• 1 year of experience in Paychex or a related industry.
• 2 years of experience in Salesforce or CRM Technology.
• Salesforce Certification (Preferred).

Pay

The starting base pay range for this position is $78,400–$123,200 annually. Total compensation will be determined based on factors such as geographic location, skills, education, and experience.

Benefits

• Medical coverage and virtual wellness classes.
• Tuition reimbursement and 401(k) with employer match.
• Adoption assistance and financial assistance programs.
• Paid time off, company holidays, and culture days.
• Comprehensive work-life balance programs.
• Award-winning training and development programs.
• Paid time off for volunteerism and support for local community initiatives.

Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.