Sr Revenue Operations Analyst

About the role

This role is critical in driving revenue growth and operational efficiency for the organization. The Analyst will optimize and manage processes related to revenue generation, integrate business and system requirements to enhance revenue-generating processes on the tech stack, and advise stakeholders on solution options. Responsibilities include proposing and mapping potential solutions using automation, acting as an advisor for building universal solutions across multiple lines of business, leading process improvement activities, and mentoring less-experienced team members.

Responsibilities

• Act as the point analyst responsible for medium to large-sized initiatives, demonstrating comprehension of tasks, itemizing deliverables, estimating and planning scope, and providing updates against delivery.
• Support projects and initiatives independently with limited direction or guidance from senior team members and leadership; propose solutions to enhance project rollouts.
• Develop tools for internal use to independently verify launches.
• Collaborate cross-functionally with internal and external teams, serving as a subject-matter expert and key contributor on projects, research assignments, and similar efforts.
• Review current processes and develop systems and procedures to improve operating quality, productivity, and efficiency of Paychex teams.
• Evaluate data, including development of concise data summaries, and propose solutions to affect the policies and practices of the sales organization.
• Mentor and coach Revenue Operations Analysts.
• Stay up to date with technologies within the prescribed technology stack and demonstrate an understanding of key capabilities.
• Participate in the recruiting process to help attract top talent to the team.
• Perform other duties as assigned.

Requirements

• Bachelor's Degree in Business Administration or Technology (preferred).
• 1 year of experience in a Lead or Leadership role.
• 3 years of experience in technical troubleshooting or an equivalent role.
• 1 year of experience in Paychex or a related industry.
• 2 years of experience with Salesforce or CRM Technology.
• Salesforce Certification (preferred).

Pay

The starting base pay range for this position is $78,400–$123,200 annually. Total compensation will be determined based on factors such as geographic location, skills, education, and experience, and may include components beyond base pay.

Benefits

• Comprehensive medical coverage and virtual wellness classes.
• Tuition reimbursement and 401(k) with employer match.
• Adoption assistance and financial assistance programs.
• Paid time off, company holidays, and culture days.
• Work-life balance programs and flexibility initiatives.
• Award-winning training and development programs for career growth.
• Paid time off for volunteerism and support for local community initiatives.

Note: Benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.