Sr Retail Sales Associate – Cafes

Key Duties & Responsibilities

• Supervise, direct, train, and assist all FSW II, FSW I, and student employees.
• Oversee daily operations in a fast-paced café environment.
• Maintain a clean, safe, and professional work environment by accomplishing or facilitating daily, weekly, and quarterly cleaning tasks.
• Ensure all-day product availability by following production guidelines and communicating ordering needs with Assistant Manager/Manager.
• Fill out order guides and inventory sheets.
• Maintains organized storage areas at each location.
• Ensures prompt and safe storage of all products delivered by vendors.
• Monitors deliveries for issues and communicates any issues with Assistant Manager and Manager.
• Aid the department in reaching its goals.
• Ensure all staff are following department guidelines in collaboration with Assistant Manager and Manager.
• Collaborate with the Assistant Manager and Manager to address the changes needed as they are identified.
• Ensure all customer needs are met by providing prompt and courteous service.
• Execute service recovery as needed by taking appropriate actions to elevate customer experience.
• Follow all verbal and written instructions from supervisors.

Job Specification

• Ability to read, write, and perform basic math.
• ServSafe certification or ability to obtain within 6 months of hire.
• Ability to grasp and lift objects up to 50# from the floor to shoulder height.

Minimum Qualifications

• A high school diploma or equivalent and at least 1 year of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

• Desired Core Competencies: Dependability, Communication skills: verbal, written, and through email, Self-motivated, Detail oriented.

Anticipated Hiring Range

Salary Range: $18.00 - $22.91 hourly

Grade

Grade: GGS-7

University Title

Senior Retail Sales Associate

Sponsorship Information

Employment visa sponsorship is not available for this position.

Other Information

At Mizzou Dining Services, we are dedicated to providing high-quality, nutritious, and a variety of dining options that fuel the University of Missouri community. Our team is committed to delivering exceptional customer service, fostering a welcoming environment, and supporting the university’s mission of excellence. We operate a variety of dining locations across campus, including residential dining halls, retail food outlets, coffee shops, and catering services. Whether serving a quick bite or a full-course meal, we take pride in creating enjoyable dining experiences for students, faculty, staff, and visitors. Join our team and become part of a dynamic, fast-paced environment where teamwork, growth, and a passion for great food come together!

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer. To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.