Sr Research Infrastructure Engineer

About the role

The Senior Research Infrastructure Engineer provides advanced technical expertise for the design, implementation, maintenance, and operational support of research infrastructure services that support Augusta University's research enterprise, including research computing, high-performance computing, and artificial intelligence initiatives.

Responsibilities

• Design, implement, maintain, and optimize infrastructure that supports research computing, HPC, AI workloads, storage, backup, and related enterprise services.
• Maintain technical documentation, standards, configuration records, architecture documentation, and operational procedures.
• Collaborate with researchers, faculty, vendors, and IT staff to assess infrastructure needs and deliver technical solutions aligned with research priorities, including AI-driven and data-intensive initiatives.
• Support identity, access, security, networking, system integration, and data movement requirements for research computing, HPC, and AI-enabled environments.
• Plan and implement infrastructure upgrades, patching, capacity improvements, automation, and lifecycle management activities for research computing, HPC, and AI platforms.
• Monitor, troubleshoot, and resolve infrastructure, system, storage, network, GPU, and performance issues to maintain secure, reliable, and highly available operations.
• Perform other duties as assigned.

Requirements

• Bachelor's degree from an accredited college or university and six years of experience in research computing or systems administration OR Associate's degree from an accredited college or university and eight years of experience in research computing or systems administration.
• Experience supporting research infrastructure services in a higher education, research, or academic medical center environment.
• Experience supporting cloud, hybrid, and on-premises infrastructure used for research technology and data services.
• Experience supporting secure, compliant, and service-oriented infrastructure environments used for research activities.
• Proficiency with scripting, automation, monitoring, version control, and related tools used in infrastructure administration and operational support.
• Experience working in cross-functional teams with architects, engineers, security staff, vendors, and research stakeholders to deliver technical solutions.
• Research infrastructure services and technical platforms that support research computing, HPC, AI, and enterprise research operations.
• Infrastructure administration across Linux/Unix systems, storage platforms, cloud services, virtualization, and hybrid environments.
• Monitoring, troubleshooting, automation, performance optimization, and security support for complex infrastructure services.
• Knowledge, Skills, & Abilities: Research infrastructure and computing environments that support research operations, data services, and enterprise platforms. Linux/Unix operating systems, virtualization, cloud infrastructure, and hybrid technical environments. Storage, backup, disaster recovery, system monitoring, and infrastructure performance concepts. Compliance frameworks and institutional standards, including HIPAA, FERPA, GDPR, and IRB requirements. Scripting, automation, security, and operational support practices used in infrastructure administration.

Qualifications

• Experience supporting research infrastructure services in a higher education, research, or academic medical center environment.
• Experience supporting cloud, hybrid, and on-premises infrastructure used for research technology and data services.
• Experience supporting secure, compliant, and service-oriented infrastructure environments used for research activities.
• Proficiency with scripting, automation, monitoring, version control, and related tools used in infrastructure administration and operational support.
• Experience working in cross-functional teams with architects, engineers, security staff, vendors, and research stakeholders to deliver technical solutions.
• Research infrastructure services and technical platforms that support research computing, HPC, AI, and enterprise research operations.
• Infrastructure administration across Linux/Unix systems, storage platforms, cloud services, virtualization, and hybrid environments.
• Monitoring, troubleshooting, automation, performance optimization, and security support for complex infrastructure services.
• Knowledge, Skills, & Abilities: Research infrastructure and computing environments that support research operations, data services, and enterprise platforms. Linux/Unix operating systems, virtualization, cloud infrastructure, and hybrid technical environments. Storage, backup, disaster recovery, system monitoring, and infrastructure performance concepts. Compliance frameworks and institutional standards, including HIPAA, FERPA, GDPR, and IRB requirements. Scripting, automation, security, and operational support practices used in infrastructure administration.